Remote Customer Experience Operations Lead (AI SaaS)

magicschool

MagicSchool, a premier generative AI platform for teachers, seeks a GTM Operations Specialist to translate evolving business needs into scalable Salesforce workflows and AI-assisted processes. You’ll prototype and deploy workflows like call summarization, account health signals, and renewal risk flags, collaborating across product, sales, and customer success teams.

Ideal candidates have 2–4 years in CX, revenue, or GTM ops, with hands-on Salesforce expertise and strong problem-solving, SQL, and

#J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Remote Customer Experience Operations Lead (AI SaaS) in United States vacancy

SaaS Operations Lead: Billing & Onboarding (Remote)
$85k - $110k
Lightyear AI is seeking a SaaS Operations Specialist to own billing operations... .... You will ensure customers are invoiced and paid... ...Strategy & Operations Lead, you will collaborate... ...improve the customer experience as we scale. This fully remote role offers a base salary...
Remote job
Lightyear AI
New York, NY
2 days ago
Remote CX Operations Lead: AI-Driven Process & Insights
...Ladders seeks a CX Operations Manager to oversee the customer experience function, focusing on process improvement, system support, and measurable service outcomes... ...system solutions for Professional Services. This remote US-based role drives automation, reporting, and...
Remote work
Ladders
United States
2 days ago
Onboarding Operations Tech Lead
$96.64k - $120.8k
...to craft personalized customer experiences. Our dedication to remote-first work, and strong... ...Artificial Intelligence (AI) to help make our hiring... ...'s next Onboarding Operations Tech Lead About the job This... ...management in tech, FinTech, SaaS, or complex digital...
Remote work
Local area
Worldwide
Twilio
San Francisco, CA
19 hours ago
Hiring For Customer Support Executive - SaaS and AI
...platform end-to-end . Handle customer queries,... ...API documentation . Use AI tools such as ChatGPT,... ...documentation, and customer experience. Take ownership of assigned... ...Support, Customer Success, SaaS Support, or a similar... ...independently in a remote environment. Interest in...
Remote work
Flexible hours
Chatsyncs
New York, NY
18 hours ago
Renewals Operations Lead (SaaS) - Remote
...Development Manager for Splunk Renewals in a remote capacity across the United States. You will manage day-to-day renewals operations, coordinate cross-functional activities,... ...will collaborate with Sales, Renewals, Customer Experience, Finance, Product Management, and...
Remote job
Cisco
Seattle, WA
4 days ago
MidMarket Account Executive Retail SaaS AI eCommerce Remote
$110k - $140k
...Location: Remote, United States or Canada... ...target OTE Help leading apparel brands solve... ..., venture-backed SaaS company... ...online shopping experience. Its AI and machine learning... ...capture and use customer body measurements... ...teams rather than operating within a heavily...
Remote work
Bundoran Group
New York, NY
20 hours ago
Senior SaaS Solutions Architect (Post Sales Implementation)
$500 per month
...support teams with AI and automation to... ...platform, Zingtree helps leading customer support... ...exceptional customer experiences. With over 500 customers... ...seeking a Senior SaaS Solutions... ...managing expectations. Operate as the technical liaison... ...work ~ Flexible Remote Work - Work from...
Remote work
Work experience placement
Work from home
Home office
Flexible hours
Logoslabs
San Francisco, CA
4 days ago
Field Marketing Manager - Cybersecurity, IAM & B2B SaaS ( Remote )
...Capital. Major Enterprise Customers – Trusted by... ...Costco. Cybersecurity + AI – Operating at the intersection of... ...across IAM, PAM, IGA, and SaaS systems. We help security... ...events, Orchid-hosted experiences, account-based field... ...that bring CISOs, IAM leads, and GRC teams into...
Remote work
Full time
Local area
COA Network Inc
New York, NY
14 hours ago
IT & Workplace Operations Lead
$90k - $120k
...throughput, safety, and operational efficiency... ....Backed by leading investors including... ...day technology experience for Formicans:... ...at using AI to extend what... ...software deployment, remote management, and... ...VPN, and other SaaS applications.... ...for All Hands, customer visits, investor...
Remote work
Full time
Temporary work
For contractors
Work at office
Immediate start
Flexible hours
Shift work
Formic Technologies
Chicago, IL
6 days ago
Support Engineer - AI-Powered SaaS, Remote (BD)
...Support Engineer to deliver exceptional customer experiences by investigating issues and offering thoughtful solutions. You will work with AI-driven tools, config integrations (Okta,... ...English communication, and curiosity about SaaS systems and AI-powered support. #J-18808...
Remote work
Smartly
New York, NY
18 hours ago
Customer Success AI Operations Lead
$78.98k - $117k
...ratings industry in 2011 Over 3000 customers trust Bitsight Over 750... ...York, Lisbon, Singapore, and remote We are building an AI-native Customer Success operating model from the ground up, and... ...re Looking For 2-6+ years of experience in Customer Success Operations...
Remote work
Full time
Flexible hours
Bitsight
New York, NY
14 hours ago
SaaS Operations Lead
...Leading the operational strategy for Regions Bank, the full-time remote Head of SaaS Operations will manage the go-live process, ensure service... ...teams to enhance customer trust and operational efficiency... ...qualifications Proven leadership experience in enterprise or banking...
Remote work
Full time
Virtual Vocations Inc
United States
14 hours ago
Data Operations Support Lead
$169.6k - $229.46k
...Infrastructure and Operations Job Qualifications... ...: None Experience: 10 + years of related... ...Operations Support Lead will lead the CMM... ...Artificial Intelligence (AI)/ Machine Learning... .... Excellent customer-facing skills with... ...Telecommuting Options: Remote Work Location:...
Remote work
Contract work
Temporary work
Work at office
Immediate start
Worldwide
Flexible hours
General Dynamics Information Technology
Washington DC
2 days ago
Senior AI Product Manager - Enterprise SaaS (Remote)
...Mitratech Holdings, Inc. seeks a Senior Product Manager for AI to own a significant part of our AI program. You will drive concept-to-production work across the AI fabric and customer-facing experiences, partnering with engineering, design, and other product leaders...
Remote work
Mitratech
United States
4 days ago
AI Strategy & Operations Lead - Remote, Unlimited PTO
$125k - $145k
...for a Strategy & Operations Manager, AI. The Strategy & Operations... ...closely with customers of all sizes, you... ...of leading and elevating the... ...country's rental experience. The Salary range... ...anywhere' in the U.S. SaaS company that centers... ...also offer ~ Remote/Hybrid Opportunities...
Remote work
Temporary work
Work experience placement
Local area
Flexible hours
Funnel Leasing, Inc.
United States
3 days ago
AI Operations Lead
$125k - $150k
...revenue. Through its AI agents, Invoca... ..., and converts customers across SMS and... ...continues to lead the category it... ...and human experiences to build lasting... ...to Marketing to Operations - to reimagine... ...work inside a SaaS company Your... ...Location: This is a remote‑first role. We...
Remote work
Currently hiring
Work at office
Local area
Flexible hours
Invoca
New York, NY
2 days ago
IT Operations Lead
$131k - $163k
...Blackpoint Cyber is the leading provider of... ...(NSA) cyber operations experts who... ...to commercial customers around the world... ...and Jamf) and SaaS integrations.... ...-log alerting, remote access, patch management... .... Own AI tool administration... ...Entra ID experience in a production...
Remote work
Permanent employment
Full time
For contractors
Work experience placement
Work at office
Local area
Blackpoint Cyber
Remote
5 days ago
Data Operations Lead
...andArtificial Intelligence (AI) technologies to drive growth, enhance operations,improve customer experiences, and provide clear, actionable... ...andshape change requests. Lead client communicationduring major... ...-party hosting providers, SaaS vendors and internalapplication...
Permanent employment
AuxoAI Inc.
Irvine, CA
4 days ago
GTM Operations Lead - AI Presentation & Decks (Remote)
Ethos is seeking a GTM Operations Manager to train an advanced language... ...requires 3+ years in a top B2B or SaaS environment, focused on... ...craftsmanship. The position is fully remote with flexible, 5-20 hours per... .... You will create and refine AI-generated decks for client-...
Remote job
Immediate start
Flexible hours
Ethos
Seattle, WA
3 days ago
Senior Legal Operations & AI Automation Lead
Samsara is seeking a Senior Legal Operations Specialist (AI & Automation) to design and... ...intake and approvals, and lead initiatives across cross-... ...candidates have 5+ years in tech/ SaaS operations, strong data... ...in a fast-paced setting. Remote-friendly with flexible working...
Remote work
Flexible hours
Samsara
Sacramento, CA
1 day ago
Remote SaaS Account Executive — AI-Driven Growth
...seeking an Account Executive for a fully remote role in the United States. You will... ...paced, product-led environment and uses AI and modern tools to enhance outreach and... ...Engineering, Design, and GTM teams to shape the customer experience and deliver compelling value to clients,...
Remote job
Rent a Recruiter
New York, NY
4 days ago
AI SaaS Account Executive - Remote/LA
Slang AI is seeking an Account Executive to drive growth in a remote-capable US role. You will engage with Product and Customer Experience teams to ensure a cohesive customer journey and travel as needed for conferences and events. The role emphasizes hunting, discovery...
Remote job
Slang AI Careers
New York, NY
2 days ago
Senior Customer Operations Lead New United States - Remote
...’s award-winning property operations and experience platform helps coordinate,... ...each property. Senior Customer Operations Lead We're hiring a Senior Customer... ...to run them Leverage AI tools, including Claude,... ...Points Experience at a SaaS company serving the short-...
Remote work
Temporary work
Day shift
Breeze Way
United States
3 days ago
Customer Operations Lead
$80k - $100k
...builds workforce operations software for... .... We work with leading aerospace, defense... .... As a Customer Operations Lead... ...This position is remote with potential... ...feedback, customer experience, and broader customer... ...automation and AI-assisted... ...operations within a SaaS environment....
Remote work
Permanent employment
Immediate start
Worldwide
Home office
Covalent Networks
New York, NY
3 days ago
Senior Product Operations Lead - SaaS Growth
...Global Energy is seeking a Product Operations leader to optimize its software... ...cross-functional teams, and drive SaaS transformation initiatives from desktop... ...proven governance and dashboard experience. Based in Englewood, CO or remote within the U.S. #J-18808-Ljbffr S...
Remote work
Worldwide
S&P Global
Englewood, CO
4 days ago
Program Manager, AI Support Automation
...time Program Manager, AI Support Automation will... ...and enhance customer experience through the configuration... ...service AI agent in a remote environment. Key responsibilities... ...experience in support operations, customer experience,... .../AI design within a SaaS or technology company...
Remote work
Full time
Virtual Vocations Inc
United States
3 days ago
Marketing Operations & AI GTM Leader
PartsSource is the leading technology and software platform... ...a unique digital experience.PartsSource team... ...collaborating to solve complex customer problems.About the Job... ...Marketing Operations & AI GTM Leader owns the systems... ...PreferredExperience in B2B SaaS, healthcare technology...
Local area
Immediate start
PartsSource
Cleveland, OH
8 days ago
Remote Revenue Operations Lead, AI-Driven Automation
...SafelyYou is building a new Revenue Operations function and seeks a candidate to own the... .... This role emphasizes automation and AI-powered tooling to scale processes, reduce manual work, and improve customer outcomes. Fully remote position, US-based. #J-18808-Ljbffr
Remote work
Contract work
SafelyYou
United States
2 days ago
Remote AI Operations Lead - Strategy & Governance
...Mission Lane LLC is seeking an Operations Senior Manager, AI to own Mission Lane's AI operations agenda from strategy through execution in a newly... ...Product, Engineering, vendors, and Operations. The role is remote within the United States and requires travel a few times...
Remote work
Mission Lane
United States
4 days ago
Remote Enterprise SaaS Sales Executive AI & eCommerce
$7.5k - $15k
...product to revenue to customer experience. We’re building the next... ...by real-time data and AI. And we believe... ...United States Full-time Remote / Hybrid Enterprise Sales... ...ideally selling technology, SaaS, eCommerce, MarTech,... ...ecosystem Comfort operating in a fast-moving, early...
Remote work
Full time
Contract work
Part time
Terrific
Sacramento, CA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Customer Experience Operations Lead (AI SaaS). Be the first to apply!