ServiceNow Technical Architect

ServiceNow Technical Architect / Business Analyst

Our client, a leading organization in digital transformation, is seeking a highly skilled ServiceNow Technical Architect / Business Analyst to join their team. As a key contributor to the Digital Asset Inventory (DAI) Transformation Project, you will play a vital role in migrating digital assets—including mobile applications, websites, domains, and social media accounts—into a centralized, auditable, and reliable system within the ServiceNow platform. Your expertise will ensure that solutions meet business needs while maintaining technical excellence. This role offers an exciting opportunity to work on a high-visibility initiative that impacts the organization's digital landscape.

Location: Remote

What's the Job?

• Lead and participate in workshops to gather functional and technical requirements, defining use cases for digital asset management.
• Create comprehensive solution design documents, user stories, and process flows to support project objectives.
• Design the CMDB class structure and data models necessary for effective digital asset inventory management.
• Perform hands-on configuration of the ServiceNow platform to implement designed solutions, including automation workflows.
• Develop and execute test scripts for System Integration Testing (SIT) and User Acceptance Testing (UAT), coordinating with stakeholders to ensure quality and functionality.

What's Needed?

• Minimum of 6 years of experience in ServiceNow platform architecture and business analysis.
• Bachelor's Degree from an accredited institution.
• Extensive experience designing and configuring ServiceNow CMDB, including class structure and data modeling.
• Proven knowledge of IT Asset Management (ITAM) principles and processes.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders effectively.

What's in it for me?

• Opportunity to work on a high-impact digital transformation project.
• Collaborate with a dynamic and innovative team dedicated to excellence.
• Enhance your skills with a challenging and rewarding role in a growing organization.
• Be part of a supportive environment that values diversity and inclusion.
• Work in a location that fosters professional growth and development.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.