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Customer Success Associate — Onboarding & Renewals

Wolters Kluwer

Wolters Kluwer is seeking a Customer Success Associate in Boston to deepen customer engagement and manage the lifecycle from onboarding to renewal. You will build relationships with major law firms in Boston and New York, acting as a trusted resource for ongoing support and enhancements. You will monitor usage and satisfaction, deliver intermediate training, and collaborate with product teams to drive improvements, ensuring projects stay on schedule and within budgets. #J-18808-Ljbffr Wolters Kluwer

Vacancy posted 2 days ago
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