Customer Success Associate — Onboarding & Renewals
Wolters Kluwer
Wolters Kluwer is seeking a Customer Success Associate in Boston to deepen customer engagement and manage the lifecycle from onboarding to renewal. You will build relationships with major law firms in Boston and New York, acting as a trusted resource for ongoing support and enhancements. You will monitor usage and satisfaction, deliver intermediate training, and collaborate with product teams to drive improvements, ensuring projects stay on schedule and within budgets. #J-18808-Ljbffr Wolters Kluwer
- Wolters Kluwer is seeking a Customer Success Associate to support and manage the customer lifecycle. You will proactively engage customers... .... This role on the CT Corporate Staffing Team involves onboarding, renewals, and collaboration with internal teams. Onsite...Suggested
- Wolters Kluwer is seeking a Customer Success Associate to advance customer lifecycle management for a Northeast team serving Boston and New York law firms. You will drive onboarding, engage customers, and support renewals while maintaining strong relationships with established...Suggested
- Wolters Kluwer in Boston is seeking a Customer Success Associate to support and manage the customer lifecycle, strengthening... ...across Boston and New York. You will drive onboarding, address inquiries, and help with renewals and upselling while analyzing engagement data....Suggested
- Wolters Kluwer in Boston is seeking a Customer Success Associate to support and manage the customer lifecycle, focusing on onboarding, engagement, and proactive issue resolution.... ...private agreements, ensuring satisfaction and renewal opportunities. The role requires...Suggested
- Wolters Kluwer in Boston is seeking a Customer Success Associate to support and manage the customer lifecycle from onboarding to renewal. You will engage with professional customers on private agreements, troubleshoot issues, and help drive product improvements. The role...Suggested
- Wolters Kluwer in Boston/New York seeks a Customer Success Associate to support and manage the customer lifecycle, ensuring engagement... ...and build strong client relationships, handling onboarding, inquiries, renewals, and data-driven insights to improve products and services...
$80k
...and more, SmartBear meets customers where they are to make our... ...Join us in our mission. As a Renewals Specialist you will be... ...utilization by facilitating successful onboarding and adoption of software leading... ...Award, Content Marketing Association, IntellyX Digital Innovator...Full timeRemote workWorldwideFlexible hours$80k - $85k
...for Future Opportunities - Renewals Specialist Somerville, Massachusetts... ...with SmartBear customers, acting as their trusted advisor... ...by facilitating successful onboarding and adoption of software leading... ...Innovators Award, Content Marketing Association, IntellyX Digital Innovator...Contract workFor contractorsFor subcontractorWork at officeRemote work- ...Renewal SpecialistThe Renewal Specialist supports the renewals process through accurate... ...to the Account Executives (AEs) and Customer Success Managers (CSMs).Primary responsibilities... ...generally include:Best in class employee onboarding and training"Take What You Need" paid...Work at officeRemote work
$80k - $85k
...Renewals SpecialistSmartBear delivers application integrity for modern tech stacks,... ...open source community, SmartBear meets customers where they are to make our technology-... ...maximum license utilization by facilitating successful onboarding and adoption of software leading to...Remote work$54k - $79k
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers... ...and identify usage trends to uncover renewal risks and support greater adoption... .... Benefits and Growth: Best‑in‑breed onboarding. Sales training in MEDDIC and Command...Contract workWork at office$60k - $66k
...role is based in our Newton, MA office. We are seeking a Customer Onboarding Specialist who will be responsible for delivering a seamless... ...Schedule and lead kickoff calls to confirm goals, timelines, and success criteria Deliver platform training, product walkthroughs,...Contract workWork at officeLocal areaRemote workWork from home3 days per week$41.1k - $68.9k
...Customer Success Associate As a Customer Success Associate, you will build upon your foundational... ...Responsibilities: Proactively support the onboarding process for new customers. Address... ...and issues. Assist with customer renewals and upselling opportunities....Work at office$41.1k - $68.9k
As a Customer Success Associate, you will build upon your foundational skills to support and manage the... ...Proactively support the onboarding process for new customers. Address and... ...inquiries and issues. Assist with customer renewals and upselling opportunities. Monitor...Work at officeWorldwide- ...start-up organization geared to success in Personal Care Services. As... ...high-energy, results-driven Customer Success Specialist with a... ...retention by ensuring seamless onboarding, proactive engagement, and consistent... ...oversee customer onboarding, renewals, and follow-up schedules to...
- Datadog is seeking a Customer Success Associate to nurture long-term relationships with a high volume of customers, drive product adoption, and... ...collaborate with support, product, and finance teams to maintain renewal risk awareness and maximize value, while growing...
- ...Customer Success Agent (Portuguese-Speaking) Rayyan is an AI, SaaS startup company that is... ...This role will support customers through onboarding, support tickets, training webinars,... ...success Prepare users for upgrades, renewals, and feature adoption milestones...Work at officeRemote workFlexible hours
$122.3k - $218.55k
...Waltham, Philadelphia, Kennesaw)OVERVIEWThe Customer Success AD is a senior individual contributor... ...counterparts to support retention, renewal, and expansion opportunities within assigned... ..., and engagement strategies.Support onboarding and development of Customer Success...Full timeWork experience placementWork at office$92.2k - $115.3k
...responsible for contacting high-profile, prospective customers and selling J.B. Hunt solutions for their... ...to sell J.B. Hunt services to customers, onboarding new clients, establishing a long-term strategy for customer success, aligning internal teams to execute that strategy...Full timeContract workTemporary workPart timeWork experience placementRemote workWork from homeRelocationVisa sponsorship$105.4k - $207.8k
...Summary Our Deloitte Customer team empowers organizations... ...establish governance models, success plans, and implementation approaches... ...management, technical onboarding, technical support, solution... ...geographic differential associated with the location at which the...Local area- ...understand needs, present tailored solutions, and close deals. Collaborate with internal teams (marketing, product, customer success) to ensure smooth onboarding and long-term success. Track all activities in CRM tools and maintain accurate sales forecasting. Support...Local area
- ...Services is seeking a Client Development Specialist to support our sales and client development team remotely. You will assist with onboarding, CRM coordination, SOW routing, and client communications, while ensuring accurate documentation and pricing details. The role...Remote job
$85k - $120k
About the RoleWith a strong customer service mindset, the Client Intake Specialist will deliver a responsive, high-quality onboarding experience, will communicate clearly with clients... ...Sayles, setting the stage for a successful and welcoming client relationship, including...Contract workWork at officeLocal areaWork from home$216k - $324k
...believe everyone deserves a fair shot at success and appreciate the experiences each... ...their own destiny.Senior Staff Engineer - Customer AgentAre you looking for one of the most... ...0% travel for purposes such as new hire onboarding, client or partner work if applicable, team...Work at office$110k
...committed to fueling entrepreneurial success while developing the next... ...As a Community Relations Associate at Alumni Ventures, you will... ...sits at the intersection of customer success, relationship management... ...empathy. Support investor onboarding and ongoing engagement efforts...Work at officeImmediate startFlexible hours$88k - $168k
...Rare Disease patients globally. Enable our customers to push industry boundaries, as we... ...enablement and partnership from our customer success, service and support teams. The value... ...to ensure effective, customer-focused onboarding Advise the company and guide product...Permanent employmentContract workTemporary workLocal areaImmediate startRemote workHome office$148k - $222k
...believe everyone deserves a fair shot at success and appreciate the experiences each... ...Stack Engineer to help build the future of Customer Agent, Klaviyo’s AI-native conversational... ...tools integrations, retrieval systems, onboarding flows, observability, and multi-channel...- A pioneering AI SaaS startup is seeking a Customer Success Agent to empower users and streamline support experiences. The role involves customer onboarding, managing support tickets, and conducting training webinars, with an emphasis on efficiency and collaboration. Candidates...Remote jobFlexible hours
- ...and families through the enrollment and onboarding process Maintain accurate digital documentation... ...income opportunities through vested renewals Monthly and quarterly performance... ...meaningful, service-oriented work Experience in customer service, client advising, or sales is...Remote workWork from homeFlexible hours
- WinsAbove is seeking a Customer Success Associate in Boston, Massachusetts, to focus on long-term relationships and customer success. This role requires managing a high volume of customer accounts, driving adoption, and ensuring product use. The successful candidate will...
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