National Account Manager - Commercial

At Royal Cup, we embody a winning spirit that extends far beyond friendly competitions and games. We believe in achieving victory in everything we do, and as a united team, we know there is not a challenge we can't conquer. While luck may play a small role, true success comes from having a clear vision, a strong mission, and unwavering standards. These foundational elements lie at the heart of our employees' ongoing experience as valued “Cuppers.” Our vision is to become the Chosen Partner to Customers Nationwide, establishing ourselves as the proven industry leader in sourcing, roasting, blending, and distributing exceptional coffee, tea, and affiliated beverages. To accomplish this, we hold ourselves accountable to a set of industry-leading standards that revolve around enhancing our customers' experiences and driving operational excellence. We can’t accomplish this without a dedicated team across the nation who are committed to living out our standards each day. Our standards are what set us apart. They guide our actions, shape our culture, and fuel our success. One Team, One Cup: Respect for one another, our customers, and our prospects. No Silos, each of us working together for the good of the whole. VICTORS, Not Victims: Challenges are opportunities in disguise. We are problem solvers who approach obstacles with optimism, turning them into steppingstones for growth and success. AS IF: All change happens by the “As If” principle. We act, speak, and think “as if” until we become the embodiment of our vision. Patience, Fortitude, and Resiliency: We have the patience to stay on our path and tolerate obstacles until we get the desired outcome, the fortitude to answer why we do what we do, and the resiliency to bounce back from setbacks. Nitty Gritty: We maintain an unwavering focus on the tasks at hand, ensuring that what needs to be accomplished today aligns with our longer-term objectives. Match Me!: A byproduct of all of our other standards. It is bringing the best version of ourselves to work each day, embodying our standards, and holding everyone around us accountable to them. Join us, embrace our winning mindset, and embark on a fulfilling career that will leave an indelible mark on our industry and the lives of our customers. Together, we will redefine what it means to be the best. One Team, One Cup! Benefits at Royal Cup We want our benefits to work for you. Employee and Family Wellness Health, Dental, and Vision plans are available to help keep you and your family healthy and happy! Employee Assistance Program For the times when things just “aren’t right” - help is available to you and your family. Disability Coverage Whether for a short period or for a long period, we make sure you have coverage. Life Insurance Company-paid life insurance is provided for all employees. Optional term life coverage and Accidental Death & Dismemberment amounts are available as well. Retirement Savings Employee 401(k) participation with annual Company matching contributions will help prepare you for future retirement! Tuition Reimbursement We want to support your higher education goals! Paid Vacations and Holidays We believe our employees need to relax, rejuvenate, and get ready to re-engage. Flexible Spending Account Plan The FSA Plan allows you to save significant amounts on your medical (includes dental and vision) expenses and dependent care expenses. Other Benefits Smoking cessation program (free to employees and family), Jury duty leave, military service leave, and paid funeral leave, Uniforms are provided for certain positions, Discounts on employee purchases The Royal Cup, Inc. Health Insurance Plan provides these links to access machine readable files as required by the Transparency in Coverage Rule. The files include negotiated service rates and out-of-network allowed amounts. The files are formatted to allow researchers, regulators, and application developers to access and analyze healthcare pricing data more easily. Contact, Human Resources, View email address on click.appcast.io if you encounter technical issues with the links. With a combination of perks, benefits, social activities, and learning opportunities, we invest every day in our most important asset: our people. Position: National Account Manager - Commercial Location: Chicago, IL Job Id: 893 # of Openings: 1 National Account Manager - Commercial Overview POSITION SUMMARY: The National Account Manager reports to the VP, Commercial Sales and plays a pivotal role within our Food Service sales team division. The focus of the Commercial team is contract manufacturing (Custom and Private Label) for both Foodservice and non-Foodservice customers, large Commercial Foodservice chains within the top 250 and large convenience store chains within the top 100. The National Account Manager role acts as both a hunter and farmer, managing accounts for retention, growth, and achievement of sales targets.

SUPERVISORY RESPONSIBILITIES:

None

KEY RESPONSIBILITIES:

Identify and cultivate key targets to maintain a steady pipeline of new business opportunities Execute sales strategy for commercial Accounts to achieve plans and enhance overall penetration within the assigned account base Contribute to establishing goals, objectives, and priorities for the commercial Account portfolio Deliver or surpass RC annual business targets, encompassing top-line revenue, bottom-line profitability, share growth, cost management, forecasting accuracy, customer receivables, and trade spend efficiency (ROI) Coordinate internally to deliver best-in-class National Account request for proposal (RFP) submissions Utilize comprehensive market knowledge (e.g., industry trends, consumer insights, customer, and competitive activity) to pinpoint key business issues and growth opportunities with large national customers Engage with commercial NAMS’s to exchange best practices from the commercial sales perspective All other duties as assigned

MINIMUM QUALIFICATIONS:

Minimum of a College Degree/Diploma 5+ years of relevant experience in a similar field Solid experience in opportunity qualification, pre-visit planning, sales presentations, account development, and time and territory management Must be proficient in MS office and have basic IT skills Demonstrated success in managing commercial National Accounts to drive sales growth, preferably in the food/beverage sector. Strong grasp of commercializing customer brands and/or private label products Customer-centric approach with established relationships at all levels of commercial National Accounts Proven negotiation skills with a track record of crafting collaborative business plans for mutually beneficial outcomes Proficient in fact-based selling, utilizing data, analytics, and joint business planning. A proven leader and capability-builder who is also detail-oriented and hands-on Results-oriented with drive, energy, and a strong bias for action Ability to travel as required and periodically requiring overnight stay to attend meetings, trade shows, training, and other work-related events as scheduled Ability to successfully complete the pre-employment process

PREFERRED QUALIFICATIONS:

Bachelor’s degree in Sales, Marketing, Business Administration or another related field or combined education & equivalent sales experience. Prior experience in the coffee category

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer Frequent sitting, standing, walking, reaching, typing, reading, talking, and hearing The ability to lift up to 15 pounds with or without assistance

COMPANY PROFILE:

Royal Cup, Inc. is the proven leader in sourcing, roasting, blending, and distributing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices, and commuters across the country. We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence that takes pride in our unparalleled dedication to customer care. We are a large, privately held national importer, roaster, and distributor of coffees, teas, and related products that have been in business for more than 125 years. Royal Cup, Inc. currently provides products, equipment, and service to restaurants, hotels, convenience stores, businesses, and individuals throughout the United States, and we are growing! At Royal Cup, Inc. having a customer-centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer-centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high-impact accounts across the country based on exceptional products and service. We believe serving our customers well, serves us well. We are results-oriented and strive to not only retain our current customer base but grow our presence with new, high-impact accounts across the country by offering exceptional products and service. Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today for tomorrow.

BENEFITS:

Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. We also provide ongoing training that is designed to provide maximum success for our employees. Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at View phone number on click.appcast.io.

PAY TRANSPARENCY STATEMENT:

Compensation can differ depending on factors including but not limited to the specific location, role, skill set, education, and level of experience. As required by local law, Royal Cup provides a reasonable range of base compensation for roles that may be hired in California, Colorado, Connecticut, Maryland, Massachusetts, Minnesota, Nevada, Ohio, Illinois, or Washington as set forth below. Discover how we combine our expertise in product, equipment, distribution & service to create a customized beverage solution that is right for your company. Over the past 100 years, Royal Cup has grown from its small #J-18808-Ljbffr Royal Cup, Inc.