Sous Chef

Organization – Hyatt Regency Cleveland At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met—they're exceeded. It offers a warm, respectful, and inclusive culture. Hyatt Culture Our culture is represented by our mission, values, and goals: Innovative, Respect, Service‑Oriented and Inclusion. Position Overview The goal of the Sous Chef is to manage a specific department and work with the Executive Chef and/or Executive Sous Chef to create, implement and maintain quality standards. In some instances, the Sous Chef will be responsible for the entire operation in the absence of the Executive Sous Chef or Executive Chef. The ideal Sous Chef will accomplish tasks by monitoring the daily functions of the culinary department, providing support and guidance to the culinary team, and ensuring a positive guest experience. Support senior leadership by developing and assuming basic management responsibilities Act as liaison between all departments within the culinary division and other hotel departments Supervise the preparation and cooking of various food items Develop and implement creative menu items that adhere to Hyatt brand standards Plan, coordinate and implement special events and holiday functions Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluation and hiring May manage other key culinary leadership roles including supervisors and less senior Sous Chefs Lead and coach the team towards achieving exceptional guest service and employee satisfaction results Monitor food production, ordering, cost, and quality and consistency on a daily basis Ensure proper safety and sanitation of all kitchen facilities and equipment Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade is a historic hotel experience with convenient access to downtown Cleveland. It offers 293 rooms and 14,000 square feet of meeting and event space. With its central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties. Perks & Benefits General Perks Entry into the Hyatt Family, a place where we care for people so they can be their best 12 free nights at Hyatt hotels globally every year after your 90th day of employment; Colleague, Friends, and Family rate upon hire 50% off at 1890 Restaurant 25% off at Marengo Spa Affordable medical, dental and vision coverage after 30 days of employment Paid holidays, sick days and vacation days Access to thousands of national and local partners for various discounts Convenient location near RTA stops and pick‑ups Discounted parking passes Well‑being Access to “Headspace App” and Hyatt’s wellbeing assessment tool “Hyatt Well‑Check” for all employees, free of charge Hotel gym access Affordable medical, dental and vision coverage after 30 days of employment Development Opportunities for internal promotions with over 700 Hyatt properties in the United States Regular check‑in conversations with managers to discuss personal career goals Wide range of development tools through Hyatt Learning Education assistance up to $1,000 per year toward personal growth and development Diversity Hyatt honored by the Human Rights Campaign as one of the Best Places to Work for LGBTQ+ Equality in 2025, for the 21st consecutive year Commitment to create an environment where people can bring their whole self to work each day Inclusive policy with no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability, or any other demographic Values Respect | Integrity | Humility | Empathy | Creativity | Fun Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Qualifications In‑depth skills and knowledge of all kitchen operations Strong leadership, communication, organization and relationship skills Experience with training, basic financial management and customer service Proficiency in general computer knowledge Desire to exceed guest expectations in a fast‑paced customer service environment Ability to produce a consistent product in a timely manner Strong training and communication skills Culinary education and/or on‑the‑job training; hotel experience preferred Geographic and schedule flexibility preferred Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Sous Chef and find yourself as an Executive Sous Chef within a few years. 70% of management hires are from within Hyatt, 89% of the Managing Committee is promoted from within. #J-18808-Ljbffr Hyatt Regency