Youth Instructor & Program Support Specialist

Job Description

Job Description

General responsibilities are listed below, but not limited to the following.

Youth Instruction & Program Delivery:
(60 - 90% of the time)

• Lead engaging, age-appropriate soccer & STEAM-based enrichment classes and camps for children ages 1–12
• Create a safe, inclusive, and fun learning environment
• Deliver the provided curriculum and adapt activities based on age and skill level
• Manage classroom behavior using positive reinforcement techniques
• Communicate effectively with parents regarding student progress and experiences 
• Train and mentor instructors
• Demonstrate lots of patience and high positive energy

Marketing & Sales Support:
(20 - 40% of the time)

• Assist in promoting programs through social media, email campaigns, and community outreach
• Represent the company at events, schools, and community functions
• Support enrollment efforts by communicating program value to prospective families
• Support sales and marketing efforts to grow the business 
• Help capture photos/videos (with permission) for marketing use
• Maintain knowledge of programs, pricing, and promotions to support sales conversations

Administrative & Operational Support:
(10 - 20% of time)

• Handle class scheduling, attendance tracking, and basic reporting
• Assist with customer inquiries via phone, email, or in person
• Maintain organized records and ensure accurate data entry
• Support inventory management for supplies and materials
• Collaborate with team members to ensure smooth daily operations

*Interviews, field evaluation, and a 3-month observation period will be mandatory for all new employees.

Requirements

• Experience working with children (teaching, coaching, childcare, or similar) 
• Strong communication and interpersonal skills 
• Ability to multitask and adapt in a fast-paced environment 
• Basic proficiency with technology (email, spreadsheets, social media platforms) 
• Sales or customer service experience is a plus 
• High school diploma required, college coursework in education, marketing, or related field preferred 
• Maintain an active CRP, 1st Aid, and AED certification (youth preferred)
• Enthusiastic, patient, and engaging personality
• Strong organizational and time management skills
• Creative mindset for both teaching and marketing
• Team-oriented with a proactive attitude
• Professional and dependable

Benefits

• Opportunity to participate in a 401k
• Employee discounts on company apparel
• Bonus opportunities to increase earnings post observation period