Customer Service & Administrative Support Specialist

Customer Service & Administrative Support Specialist Full-Time | $17-$20/hr | Training Provided GoldLeaf Print & Packaging is growing, and we’re hiring a Customer Service & Administrative Support Specialist to join our team in Pelham. This is a full-time, entry-level office position for someone who is organized, dependable, and enjoys helping customers and supporting a busy team. In this role, you’ll assist with customer orders, order entry, project coordination, and general administrative support to help keep daily operations running smoothly. No prior print industry experience is required - we’ll train the right person. What You’ll Do Assist with customer orders by entering and processing order information accurately Provide day-to-day administrative support to sales representatives and project managers Help answer customer questions and communicate updates related to orders and project details Review order information for accuracy, completeness, and follow-up needs Communicate with vendors and internal departments to help keep projects moving Support fulfillment, mailing projects, and general office workflow as needed Maintain organized records, task lists, and project details to ensure smooth coordination Help with overflow administrative tasks and other team support duties as assigned What We’re Looking For Friendly and professional communication skills Strong attention to detail and organizational ability Dependable, proactive, and able to follow through on tasks Comfortable working from a task list and managing multiple priorities Positive attitude and willingness to learn Basic computer and office skills Previous customer service, office, receptionist, or administrative experience is helpful, but not required Why You’ll Like Working Here Supportive, team-oriented office environment Hands-on training and clear processes Opportunity to learn a growing print and packaging business Stable, full-time, on-site role with room to grow A position where your organization and support truly make a difference If you’re looking for an office-based role where you can help customers, stay organized, and support a hardworking team, we’d love to hear from you. #J-18808-Ljbffr GoldLeaf Print & Packaging