Strategic Account Manager - Utility & Infrastructure Segment

Strategic Account Manager - Utility & Infrastructure Segment

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose: We are seeking a results driven Strategic Account Manager to lead commercial engagement in the utility and infrastructure segment partnering with large electric, gas, telecom, and related customers. This role will be responsible for building deep customer relationships, defining customer specific long-term account strategies, and positioning CASE Construction as a preferred equipment partner with targeted accounts within the segment.

Key Responsibilities:

• Build and manage strategic relationships with major accounts with the segment, ensuring a deep understanding of their fleet needs, project demands, and operational challenges.
• Develop annual and multi-year business plans to expand revenue across equipment product lines, attachments, and support services.
• Coordinate national account activities with regional sales teams and dealers to ensure consistent execution, competitive pricing, and high-quality customer support.
• Engage with customer executives, fleet managers, safety leaders, and procurement teams to align on equipment specifications, technology requirements, and total cost-of-ownership expectations.
• Lead the creation, negotiation, and renewal of national agreements, volume programs, and service-level commitments.
• Provide insights on segment trends to internal stakeholders to help shape product roadmaps and overall segment commercial strategies.
• Monitor account performance towards KPIs and report progress to senior leadership.
• Serve as CASE Construction liaison with relevant segment industry associations actively participating in conferences, trade shows and working group committees.

Experience Required:

• Bachelor's degree in business, marketing, or related field
• 7+ years of experience in commercial, fleet, or capital equipment business driving sales through either channel partners or segment focused initiatives
• Experience developing account plans and executing balanced growth strategies for revenue and profitability
• Strong analytical and relationship building skills
• Willingness to travel up to 75%

Pay Transparency: The annual salary for this role is USD $113,800.00 - $174,475.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

What We Offer: We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off