Customer Success & Ops Lead - Scale Retention with Automation
$90k - $115kCoverflow
Coverflow is searching for a Customer Success/Ops Lead in San Francisco who will take responsibility for customer retention and satisfaction. This role demands a proactive individual with 2-4 years of experience in B2B SaaS, capable of managing a book of business effectively. The ideal candidate will enhance the customer onboarding experience, create efficient SOPs, and work closely with the product team. Compensation includes a base salary of $90K - $115K and equity options. #J-18808-Ljbffr Coverflow
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Success & Ops Lead - Scale Retention with Automation in San Francisco, CA vacancy
- ...Francisco is looking for its first Scaled Customer Success hire to develop a customer... ...scoring systems and lifecycle automation to drive customer engagement and retention. Ideal candidates should have over... ...at a high-growth SaaS company, with proven experience in building...Suggested
- ...River is looking for an AI Revenue Ops Manager in San Francisco to lead the AI and automation in revenue operations. This role... ...workflows to enhance sales and retention while collaborating cross-... ...operations, hands-on experience with AI tools, and familiarity with the...SuggestedFlexible hours
- ..., Notion, and leading AI labs use Juicebox... ...5,000+ customers from early‑stage... ...$100M in ARR with 20%+ monthly growth... ...customer success motion. You'll... ...scoring, lifecycle automation, and scaled programs that... ...adoption, retention, and expansion... ...CS Strategy & Ops, Growth, or a...SuggestedRelocation
- Office Hours is seeking a Strategy and Ops Manager to tackle Go-To-Market and operational scaling challenges in a high‑visibility role. You will work closely with leadership to define strategy, drive revenue growth, and implement scalable processes in a fast‑growing environment...SuggestedWork at office
- The Electric Plant in San Francisco is seeking a Hardware Operations Lead to manage our IoT hardware operations. This role demands expertise in scaling hardware products from prototype to production and involves overseeing manufacturing partnerships, supply chain management...Suggested
- ...company in San Francisco seeks a Senior Manager, Tax and Filings to lead a distributed team managing tax filings. This role demands 7+... ...capabilities, and experience in high-growth environments. The successful candidate will oversee team performance, design scalable...
- Vapi is seeking an Office & Recruiting Ops Manager in San Francisco to oversee daily operations and enhance the candidate experience.... ...recruiting coordination, excellent communication skills, and experience with ATS systems. Benefits include a competitive salary of $110K-$120K...Work at officeFlexible hours
- ...Operations to own our financial health and scaling systems as we grow in AI and energy tech. You will partner with the CEO to drive disciplined growth,... ...and expanding the finance and ops function for the next growth phase. You will lead budgeting, forecasting, investor...Flexible hours
- ...Consulting Solutions is seeking an Analytics & Automation Lead to oversee a senior technical operations... ...prioritizing effective solutions that scale. Candidates should have over 12 years of... ...in high-stakes environments, along with SQL proficiency and strong analytical skills...
$183k - $247.5k
Mixpanel-1 is looking for a Senior Customer Strategy & Operations Manager... ...to drive customer growth and retention. This role combines strategic... ...expertise and collaboration with cross-functional teams. The... ...5+ years in SaaS Customer Success and is comfortable analyzing...$170k - $180k
...Francisco, is seeking an AI Revenue Ops Manager to enhance revenue operations through AI and automation. The role involves designing intelligent workflows for sales and customer success, collaborating with various teams, and leading AI projects to boost revenue growth....- Simple AI in San Francisco is seeking a GTM Ops hire to build the operating system for... ...market strategy. You'll collaborate directly with the GTM team, focusing on enhancing their sales and marketing processes through automation and data management. The ideal candidate...
- Ramp is seeking a Scaled Customer Success role focused on onboarding, activation, and growth for self... ...motion to drive activation and retention. You will become an expert in Ramp’s... ...accounts, and work cross-functionally to automate and improve the onboarding process while...
$97.14k - $209.58k
...Mulesoft Consumption Lead Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...across customer health, retention, and growth metrics Establish... ...-functional alignment at scale and ensure customer health and...- ...Senior Site Reliability Engineer to tackle scaling and reliability challenges in a high-... ...years of software engineering experience with a focus on backend systems and database management... ..., improve system performance, and build automation tooling to enhance reliability. Ideal...
- ...This role focuses on SEO, conversion optimization, and automated campaigns, while collaborating with various business units to enhance Rippling's growth... ...+ years of experience in growth marketing, measurable success in driving revenue, and a curious mindset for innovation...
- Descript is seeking a Senior HR Manager to lead a lean, high‑performing HR team and partner with the VP of People to scale people operations. This hands‑on role owns day‑to‑day HR operations and high‑impact initiatives in a fast‑paced environment. Ideal candidates bring...
- OpenAI is looking for an Analytics & Automation Lead in San Francisco, CA. This leadership role involves managing a senior technical operations team, focusing on building systems that enhance user safety through analytics, automation, and quality control. The ideal candidate...
- ...Mobility & Delivery (AM&D) team to launch and scale autonomous deployments in the US. You will work cross-functionally to ensure success, monitor performance, and help write the... ...future expansions. You will collaborate with fleet ops, regional teams, tech, policy and legal,...
- A leading fintech company based in San Francisco is seeking a ProdOps Lead to manage the Product... ...team and drive loan operations automation. The role involves handling team performance... ...experience in operations and program management, with a strong background in team management...Work at office
- ...ensuring operational readiness. The ideal candidate has 7+ years of experience in relevant environments and strong skills in managing complex billing processes. We offer a hybrid work model with excellent opportunities for growth and collaboration. #J-18808-Ljbffr Slope
$100 per hour
...companies trust DualEntry to automate away manual data entry work with AI. We’re finally making... ...investors who’ve built, scaled, and exited some of the... ...deeply committed team from leading tech and accounting... ...events What sets you up for success Hardcore work ethic and high...Immediate startShift workDualentry
San Francisco, CA2 days ago$150k - $200k
...law sector through automation of medical... ...dedicated to becoming the leading AI‑driven solution... ...you'll ensure our customers maximize the value... ...satisfaction, retention, and growth. Key Responsibilities... ...relationships with strategic customer... ...ensuring customer success. What We Offer...Tavrn
San Francisco, CA5 days ago- ...15B+ electronic design automation market, backed by 8VC,... ...ll collaborate closely with product, engineering, and... ...- from the first customer touch to durable systems... ...quality, and easier to scale. What You'll Do... ...customer support, customer success, or technical support at...Local areaShift work
Flux Protocol
San Francisco, CA1 day ago - ...will collaborate with us in shaping... ...value, and build retention into a... ...Build and manage customer decarbonization... ...problems. Build and scale the operations... ...develop a small ops team, and put... ...management, customer success, or consulting.... .... Use AI and automation tools as...Work at officeRemote work
$154.16k - $188k
SupportFinity™ is hiring for a Customer Success Operations role based in San Francisco, focusing on analytics and operational... .... You will drive initiatives to improve customer retention and product adoption while collaborating with various teams. The ideal candidate has over 6...Work at office$140k - $200k
...A leading FinTech company based in San Francisco is seeking a Biz Ops professional to drive new revenue growth initiatives and cross-functional projects. The ideal candidate... ...background in strategy consulting or operations with strong analytical skills and a collaborative...Kikoff
San Francisco, CA4 days ago$200k
...contractor in California seeks a Superintendent to manage large-scale construction projects. The ideal candidate will have extensive experience... ...site operations, mentoring staff, and ensuring compliance with safety and quality standards. The position offers a competitive...For contractors- ...Junior / Senior / Lead Job Openings Recruiter... ...talent agency with a specialized vertical... ...‑backed startups, scaling technology... ...Recruitment (Finance, HR, Ops) Executive Search... ...Sourcing tools & automation CRM and pipeline... ...policies, onboarding, retention, culture,...Remote work
Catalyst Labs, LLC
San Francisco, CA1 day ago $142k - $207k
...Video Lead, Tech B2B, Large Customer Sales Businesses of all shapes and sizes rely on Google... ...to maximize customer success. You act like an owner, move with velocity through change, finding... ...ensure flawless deployment at scale. Synthesize advertiser needs...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success & Ops Lead - Scale Retention with Automation. Be the first to apply!
Related searches
- customer success lead San Francisco, CA
- customer service coordinator San Francisco, CA
- customer experience lead San Francisco, CA
- customer success team lead San Francisco, CA
- customer experience team leader San Francisco, CA
- customer service team manager San Francisco, CA
- customer success coordinator San Francisco, CA
- customer service team lead San Francisco, CA
- customer insights analyst San Francisco, CA
- customer marketing San Francisco, CA