CX Strategy & AI Automation Leader
$175k - $200kKikoff
A FinTech unicorn is seeking a CX Strategy Manager to enhance customer experience through automation and measurement. This role will define systems and metrics while leading initiatives to improve user interactions. The ideal candidate has 6–10 years of experience in CX or product operations, proven analytical skills, and a history of managing cross-functional teams. This position offers a competitive salary range of $175,000 - $200,000 in San Francisco, California. #J-18808-Ljbffr Kikoff
Vacancy posted 1 day ago
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