Territory Manager - Outside Sales

Job Title

Essential Duties and Responsibilities include the following. Other duties may be assigned as necessary.

• Travel assigned territory and make sales calls on existing accounts as well as prospects. Communicate to these customers and prospects our product and service offerings. Obtain competitive feedback and coordinate with Inside Sales accordingly. Develop and implement system to efficiently follow-up with customers via phone as well as in person to generate sales.
• Overnight stays required as well as after hour entertainment with customers.
• Demonstrate the ability to negotiate and make decisions on the pricing, service requirements, and overall expectations of the customer.
• Develop business relationships, at all levels, and sense of integrity with customers to maintain or increase volume of sales.
• Solicit and develop new accounts. Identify and cold call on prospects and turn qualifying prospects into customers.
• Handle and respond to customer complaints regarding billing, pricing, service, quality and charges for services. Work in conjunction with production, credit, administration and transportation to resolve situations in a timely and efficient manner.
• Develop and utilize knowledge of market conditions, competitor methods, service advantages and credit policies to maximize the profitability of the company.
• Have a complete and up to date understanding of company products, procedures, processing, equipment and estimating techniques.
• Work with and coordinate special customer needs with internal departments.
• Work with Sales Manager and sales staff to plan and implement strategies for key and target accounts.
• Adhere to Quality policy at all times
• Follow written quality procedures for specific job functions assigned

Required education/work experience:

• Four-year degree preferred
• Minimum of three years sales and/or purchasing experience in the metal industry preferred.
• Must possess a comprehensive knowledge of the metal industry.
• Must have acceptable MVR for insurance purposes.

Necessary (required) skills:

• Excellent verbal and written communication skills including the ability to effectively communicate with customers and assist them in the buying process, ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, bid packages or government regulations.
• Must have strong presentations skills to prepare and present sales proposals to small or large groups.
• Ability to solve practical problems and deal with a variety of concrete variables in situations as part of normal business practices. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to use a laptop as major duty of daily functions. Must demonstrate the ability to be trained on pricing and inventory system to facilitate efficient use during normal business demands. Candidate must have good keyboard skills and must be proficient in Word, Excel and Outlook.
• Candidate must demonstrate the ability to read and understand CAD drawings and detailed prints to understand the needs of customers and how that relates our processing capabilities.
• Detail oriented, Strong organizational skills, multitasking skills