Office Manager

Office ManagerSERVPRO of Gurnee is hiring an Office Manager!SERVPRO of Gurnee offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more! As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all administrative activities and ensure customer satisfaction.Key Responsibilities:Assist in hiring office personnel and ensure employment best practices and complianceManage the training and development plans for office teamOversee performance management for office teamDeliver financial reporting as neededVerify and analyze franchise performance reportsAssist with office staffing and compensation plan as neededPosition Requirements:High school diploma/GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and/or supervisory experienceAt least 3 year of customer service and/or office-related experienceExcellent written and verbal communication skillsExceptional organization and planning capabilities, strong attention to detailSkills/Physical Demands/Competencies: This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $60,000.00 - $70,000.00 per year