Treatment Coordinator

Job Description

Job Description

Treatment Coordinator

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Dental Team Lead looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

Schedule:
Monday: 9AM-5PM
Tuesday: 9AM-5PM
Wednesday: 9AM-5PM
Thursday: 9AM-5PM
Friday: 9AM-2PM

Compensation & Benefits

We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:

• Competitive pay

• Medical, Dental and Vision insurance options

• Short-term and long-term disability insurance

• Life insurance gifted to you

• 401(k) with employer match

• Paid time off and paid holidays

• A team culture focused on growth, communication, and high-quality care

• Work-life balance

What You’ll Do

As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:

• Present treatment plans and explain procedures, timelines, and financial obligations in a clear and compassionate manner

• Review insurance benefits and calculate patient out-of-pocket costs

• Coordinate scheduling of future appointments based on provider availability and treatment needs

• Offer and review payment plan options and financing resources with patients

• Act as a liaison between clinical staff and front desk to ensure treatment planning accuracy

• Follow up with unscheduled treatment to encourage case acceptance

• Maintain accurate patient records, notes, and financial agreements in the dental software

• Monitor treatment acceptance metrics and work to improve patient engagement

• Ensure compliance with HIPAA and Squire Dental financial policies

• Deliver exceptional service while supporting a positive, team-oriented culture

Qualifications

Required:

• High school diploma or equivalent

• Minimum 2 years of experience in dental front office or treatment coordination

• Excellent verbal communication and customer service skills

• Knowledge of dental procedures, terminology, and insurance

Preferred:

• Proficiency in dental software systems (Denticon)

• Prior experience as a peer leader, trainer, or mentor

• Experience presenting large treatment plans in general, ortho, or specialty settings

• Familiarity with third-party financing platforms (e.g., CareCredit, Sunbit)

Work Environment & Physical Requirements

• Standard dental office environment

• Frequent sitting, phone use, and computer work

• Occasional walking between clinical and front office areas

• Ability to handle high-volume and emotionally sensitive conversations with professionalism

Don’t Wait! Apply Today!

We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued.