Sales Development Representative - Hybrid

Sales Development Representative

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

We are looking for a new addition to our Mid-Market and Enterprise Sales Development team to help us as we craft the now - and the future - of eCommerce. The SDR is a valued contributor to Commerce's growth. Our Sales Development teams focus on Mid-Market and Enterprise Corporations. Your mission will be to engage with prospects, learn about their challenges, and offer solutions.

What You'll Do:

• Generate a solid pipeline of qualified leads that have a strong likelihood of becoming Commerce customers.
• Have a quota for a number of leads per month and compensation is directly tied to your achievement. It is also possible to over achieve your goal and benefit from accelerators.

How Success is Achieved:

• Learning the attributes of businesses that will benefit from our platform and educating them on our value proposition.
• Performing outbound sales activities (cold calling, messaging, etc.) to engage potential customers.
• Employing sales methodologies to push beyond gatekeepers and provide valuable information to key decision makers.
• Adjusting your messaging and tone to fit a variety of audiences and settings.
• Assessing complex business structures and challenges.
• Establishing trust and rapport in order to acquire information that is important to the sale.
• Tailoring a course of action and/or solution to best fit the needs of each unique prospect.
• Maintaining a CRM with detailed and accurate notes of all sales related activities.
• Developing and tracking forecasts and pipelines--understanding the steps it takes to hit your goals and holding yourself accountable.
• Collaborating with your team to position BigCommerce for meaningful sales wins.

Who You Are:

• 1-2 years experience in a sales role with demonstrated leadership skills
• ERP experience (specifically Acumatica or Netsuite)
• Foundational knowledge of sales methodologies and proficiency with solution selling
• Keen understanding of SaaS or eCommerce is strongly preferred
• Familiarity with tools such as Zoominfo, Salesforce, Outreach or similar is a huge plus!
• Bachelor's Degree or equivalent in business or related field a plus

Compensation Transparency

The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.