Customer Care Specialist
inSync Staffing
Customer Care Specialist
Hours: Monday-Friday 9:00AM-5:30PM EST Pay rate: $21.00-22.00/hr, paid weekly Remote Role Temp to Hire Position Overview
We are seeking skilled Customer Care Specialists with a passion for helping others and an eagerness to join our growing team.
Essential Responsibilities
- Provide exceptional customer service while handling a high volume of inbound calls. Assist customers with general inquiries, toll payments, receipts, and violation-related questions in a professional, courteous, and efficient manner. Maintain a positive attitude and keep a smile in your voice during every interaction.
- Use available tools and resources to reach complete and accurate resolutions for customer issues.
- Place clear and concise notes on customer accounts for documentation and tracking purposes.
- Meet performance goals for efficiency, schedule adherence, quality, customer satisfaction, and attendance.
- Complete other duties as assigned.
Requirements:
- Drug and Background screening
- 1 year of call center experience
- HS Diploma or GED
- Must be able to work 9am-5:30pm Eastern time zone
Benefits (Employee Contribution)
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Retirement Plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #STL26
inSync StaffingVacancy posted 4 days ago
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