Public Service Aide PT

Salary: $24.94 - $35.24 Hourly
Location : 10440 W Oakland Park Blvd. Sunrise, FL, FL
Job Type: Part Time
Job Number: 2026-153
Department: POLICE
Opening Date: 05/05/2026
Closing Date: 12/31/2026 11:59 PM Eastern
Bargaining Unit: PT


Description
ABOUT OUR CITY

The City of Sunrise is more than a workplace - it's a community built on our Three Pillars: Customer Service, Collaboration, and Transparency. We're committed to creating an environment where innovation thrives, teamwork is celebrated, and every employee has the opportunity to grow and make a lasting impact.

As a full-service municipality and one of South Florida's premier cities, Sunrise offers competitive salaries, comprehensive benefits, professional development opportunities, and a strong culture of recognition. Whether you're helping residents, shaping policy, or improving city operations, you'll be part of a team that's passionate about service excellence and community pride.

We take pride in being home to the ack-to-back NHL Stanley Cup Champion Florida Panthers , a vibrant arts and entertainment district, and a diverse community that truly embodies what it means to Live, Work, and Play in Sunrise.

Effective January 2026, the City is has launched an Alternative Work Schedule designed to further support employee work-life balance - providing eligible staff with two three-day weekends per month through an every-other-Friday-off model. This initiative reflects our continued focus on flexibility and employee well-being.
NATURE OF WORK
This is a paraprofessional position designed to relieve law enforcement personnel from non-police, non-hazardous service calls and duties.


Incumbents in this classification are responsible for assisting with law enforcement-related complaints, which do not require arrest powers, but do involve traffic duties and responsibilities for the accurate, rapid and effective evaluation of, and response to, telephone calls for information and police assistance. Work is performed in accordance with prescribed law enforcement procedures and departmental regulations; however, incumbents exercise some independent judgement in the absence of immediate supervision in reacting to emergency situations. Supervision is received from a superior who establishes work schedules and reviews work through personnel observation and written reports for efficiency and effectiveness.


An incumbent in this classification will be selected for a primary assignment that will include one of the following: staffing the reception desk at the main Public Safety Complex or department substations; field assignment responding to and handling of calls for service, completing reports in the telephone reporting unit; providing traffic control at the Broward County Arena complex; working within the Support Services Unit or other administrative or specialized assignments that may be required or become available. Incumbent may be required to change from one primary assignment to another one on either a temporary or permanent basis.
Daily supervision will depend on the employee's primary assignment.
Examples of Duties
ESSENTIAL JOB FUNCTIONS

Reception Desk Staffing Assignment

• Works an assigned shift at the main entrance of the public safety building or at one of the police district substations. Greets visitors upon entering the building, ascertains the purpose of the visit and notifies the proper party that they have a visitor.
• Issues and collects visitor passes, obtains identification and prevents the public from entering restricted areas.
• Answers phones and directs calls to the appropriate person or unit for assistance.
• Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
• Receives and signs for subpoenas and notices of deposition from County civil authorities and ensures that these documents are available for Department employees.
• Receives mail from external sources and distributes both inter and intra-Departmental mail.
• Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Field Assignment

• Works an assigned shift operating radio equipment and various vehicles, including cars, vans, and small pick-up trucks, sets speed monitors on trailers and other security-related equipment as required.
• Responds to non-criminal accidents, investigates parking violations, and handles disabled and/or abandoned vehicles. Performs traffic control at fire and accident scenes and at intersections when necessary.
• Handles police civil complaints where there is no potential danger, provides assistance at school crossings and assists at crime scenes when necessary. Investigates vehicle and property damage after the fact. Assists in preserving order at rescue operations at scenes of disaster and other similar incidents.
• Prepares various reports on minor criminal incidents, prepares necessary documents and may be called upon to testify in court
• Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
• Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Telephone Reporting Unit (T.R.U.)

• Works an assigned shift in the Records Unit and may operate NCIC and FCIC terminals, route administrative calls within and outside of the agency.
• Prepares various reports on specific minor criminal and civil incidents, mostly on delayed incidents which can be reported over the phone rather than having personnel respond to the scene.
• Operates various computer and printing equipment, teletype on local, state and national networks for clerical needs of field service.
• Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
• Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Special Event Control - Arena

• Controls the orderly flow of vehicle and pedestrian traffic in/out of the Broward County Arena complex. Assists pedestrians crossing roadways. Places traffic cones at pre-determined locations prior to and immediately after events at the Broward County Arena in order to funnel vehicle traffic into specific traffic corridors.
• Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
• Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Support Services Unit (Equipment and Supply)

• Employees in this assignment are assigned to the Administrative Services Division working in designated on-site warehousing facilities.
• Receives, unloads, stores, ships, counts, and inventories equipment (both large and small), office and maintenance supplies, clothing, perishable and non-perishable goods, personal protective equipment, Department forms, special event equipment, hurricane preparedness equipment, and other ancillary equipment as deemed necessary. Validates packing slips/tickets or invoices to ensure merchandise shipped is received.
• Coordinates invoices or purchase orders with the Department Administrative Officer to ensure integrity.
• Determines if delivery of merchandise is full or partial and posts appropriate shipping receipts for end users.
• Places supplies on appropriate shelves or in various bins; labels items with stock numbers for movement to storage facilities/bins; issues supplies in response to employee requests; maintains appropriate stock levels of all equipment and orders the appropriate amounts when those level reach the reordering limit; notifies supervisors of defective equipment either through visual inspection or employee generated concerns.
• Assembles, packs and transports or arranges for transportation store equipment and material; assists in moving supplies from one area to another; may be required to lift heavy items with the assistance of mechanical stock moving equipment or other motor driven vehicle when the occasion demands; lifts and moves equipment manually commensurate with abilities and climbs ladders/stairs as needed to arrange materials on shelves/floors.
• Cleans warehouse facility and related areas and keeps equipment in a neat and orderly fashion; maintains proper security precautions by locking cabinets, storage bins, drawers, doors (proper/bay), or any other entry/exit warehouse points; maintains security devices in working order (alarms).
• Develops and implements computerized inventory control for a large variety of equipment and supplies.
• Develops, implements, and evaluates methods and procedures for the storage and issuance of equipment and supplies.
• Operate a fork lift vehicle inside the warehouse to move and assemble a variety of supplies and equipment.
• Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Tele-Communicator

• Employees in this assignment must possess and maintain state of Florida Tele-Communicator certification issued by the Department of Health
• Participates in both in-house and external training to develop specialized knowledge for the purpose of acquiring progressively responsible communications call taking and/or dispatch duties.
• Provides prompt attention to customers who request police, fire rescue, or other public safety services using the Enhanced 911 system or non-emergency telephone lines by using trained methods of evaluation, classification, and prioritization to ensure the customer's complaint has been accurately described, documented, and the appropriate public safety agency has either been referred or forwarded the information based on the circumstances.
• Regularly consults phone directories, in-house resource materials, databases, and computerized street maps to determine jurisdictional boundaries or vital information related to calls for service.
• Prioritizes the calls for service, assigns appropriate number and type of field personnel, and notifies supervision on critical, active, and pending incidents.
• Uses sound judgment, applicable policy, acquired knowledge, and supervisory direction to complete the field requests during routine and critical incidents.
• Uses software linked to the National Crime Information Center (NCIC) and Florida Crime Information Center (FCIC) database to retrieve or enter information on stolen vehicles, tags, persons, articles, property, etc. and disseminates the responses to field personnel.
• Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Requirements
EDUCATION

• Graduation from an accredited high school, vocational school or G.E.D. equivalency diploma.
• PROOF OF THE HIGHEST LEVEL OF EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION . (Applications without attached proof of education will not be processed for consideration.)

EXPERIENCE AND TRAINING

• Basic full-time paid experience in a position dealing with the public.

OR

• Reasonable experience as a Police Explorer in good standing
• Proficiency with Word and Excel preferred.
• Must have the ability to work various shifts.
• Applicants cannot be convicted of any felony or misdemeanor involving moral turpitude.

REQUIRED DOCUMENTS

The following documents MUST be attached as (1) complete .pdf file (MAX FILE SIZE - 10MB) and submitted with your application (NOTE: If the file size of your Background Questionnaire and supporting documents is larger than 10MB, please separate into parts (i.e. Background Questionnaire - Part 1, Background Questionnaire - Part 2, etc.) with each part being less than 10MB to be able to upload your documents):

1. Sunrise Police Department Background Questionnaire . This booklet can be downloaded by clicking the link. Please note it must be typed AND notarized.
2. Social Security Card
3. Driver's License
4. High School Diploma or GED Certificate required
5. College Diploma (if applicable)
6. Military DD214 (if applicable)

NECESSARY SPECIAL QUALIFICATIONS DEPENDING ON ASSIGNMENT

• Must possess a valid driver's license with an acceptable driving record.
• Must obtain a valid Florida driver's license prior to hire.
• Possess the skills necessary in operating a forklift vehicle in a safe and effective manner. (Support Services Unit).
• Maintain certification from the National Safety Council which meets OSHA and ANSI standards. (Support Services Unit).
• Possession of a certificate issued by the National Safety Council that attests that the assigned employee has completed the eight (8) hour training course from Forklift Training Institute of National Safety Council. Employee is required to maintain this certification every three (3) years. (Support Services Unit).
• Assignment to the command post position at the Broward County Arena complex requires certification as a 911 public safety tele-communicator.
• Assignment to the Crime Scene Unit requires specialized certification/education and additional governmental work experience.
• Certain special event traffic control duties require the successful completion of an eight (8) hour training course in traffic control and direction.
• Ability to successfully complete the Police Service Aide Academy.

Tele-Communicator Assignment:

• FCIC/NCIC Terminal Access Certification
• Crisis Intervention and Work Ethic Courses
• IAED Emergency Dispatch Certifications (EFD, EPD, and EMD)
• APCO Public Safety Telecommunicator Certification
• APCO Fire Service Communications Certification
• CPR Certification
• ICS 100, 200, 700, Certifications

PHYSICAL REQUIREMENTS

Physical

• Must have sufficient strength and agility to permit lifting, moving materials and other stock or equipment; kneeling, bending, reaching and climbing steps or ladders. Sitting or standing for prolonged period of time required. Must have the ability to operate a City issued motor vehicle and/or forklift.

Work Environment

• Work is performed in various environments depending on assignment including standard office setting, warehouse, and police station and in the field at various public locations within the City. Shifts and work hours may vary and may include evenings, weekends and holidays. Some assignments may require exposure to adverse conditions including but not limited to: varying temperature; inclement weather and/or other adverse environmental conditions.

Sensory

• The ability to perceive and differentiate visual cues or signals. Tasks require the ability to communicate orally and in writing. Requires ability to adapt to frequent changes in workload and to adjust priorities quickly as circumstances dictate while completing tasks within established time frames. It also requires interaction with employees from all City departments/divisions and the public
  a forklift vehicle in a safe and effective manner. (Support Services Unit).

Supplemental Information

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of the geography of a large controlled-access facility and the surrounding area.
• Knowledge of procedures and actions required in a fire emergency.
• Knowledge of the operating characteristics of various radio communications devices.
• Knowledge of the proper legal functions of governmental agencies sufficient to answer or redirect citizen inquiries.
• Knowledge of departmental regulations pertaining to complaints.
• Knowledge of the roadways and political boundaries of the local area.
• Knowledge of first aid principles and skill in their application.
• Ability to react quickly and calmly in emergencies.
• Ability to deal effectively and equitably with people under various circumstances.
• Ability to prepare accurate written reports of activities and investigations.
• Ability to communicate verbally in a clear manner and to communicate effectively with the general public by telephone using good diction skills and a clear speaking voice.
• Ability to cope with a wide range of interpersonal situations and remain calm and focused.
• Ability to meet specific physical requirements as established for specific assignments.
• Ability to obtain relevant and complete factual information relative to the situation or call.
• Ability to complete a variety of records and forms rapidly and accurately.
• Ability to understand and follow moderately complex verbal and written instructions.
• Ability to establish and maintain effective working relationships with management, city officials, supervisors, fellow employees, vendors, the general public and other outside organizations.
• Ability to work independently and to complete various tasks or activities assigned.
• Ability to enforce rules and regulations with firmness, tact and impartiality.
• Ability to operate a motor vehicle, communications equipment, alarm systems, mini-computer systems and other security and safety equipment.
• Ability to express ideas clearly and concisely, both verbally and in writing.
• Ability to work within a warehouse environment.
• Ability to count incoming stock, reconciles invoices, shelve and store supplies and materials.
• Ability to issue and receipt materials for supply and inventory purposes.
• Ability to develop and implement a computerized inventory control system for a large variety of supply items and equipment.
• Skill in the safe operation of a motor vehicle.
• Assignment to the Crime Scene Unit requires one (1) year of professional experience working in a crime laboratory or within a Criminal Justice Crime Scene Unit.
• Ability to communicate effectively and persuasively, both verbally and in writing to individuals as well as groups.
• Ability to withstand pressure of competing priorities and varied responsibilities and work efficiently and effectively to develop win-win solutions.
• Ability to evaluate the impact of alternative courses of action and evaluate circumstances of an innovative, new or unprecedented nature.

The description of benefits for which, an employee may be eligible have been generally summarized in this information sheet for your convenience; however, you must refer to all applicable City ordinances, collective bargaining agreements and/or plan documents for specific terms and conditions. These benefits may be affected by future changes in policy, collective bargaining, City ordinances and/or legislative actions. The City reserves the right to increase, modify, decreaseor eliminate benefits at any time. No benefit is created or maintained simply based on this document, and its contents do not give rise to any contractual rights related to continuing employment or receipt of benefits between the City of Sunrise and its employees. The information contained herein supersedes any prior benefit sheet(s).
The City of Sunrise is an economic powerhouse in western Broward County encompassing more than 18 square miles. As the host of Sawgrass International Corporate Park - the largest business park in South Florida - Sunrise has its own flourishing job market and currently employs approximately 1,100 employees and numbers continue to rise.
The City takes a very active role in business development, recruitment and prides itself on creating job opportunities for its residents. There are very few communities of similar size that welcome the tens of millions of visitors that we do here in Sunrise, or that can boast the magnitude of regional assets found in our City.
Our City shines and we understand in order to shine brighter; we must continue to recognize our employees as one of our most valuable assets. The City of Sunrise takes great pride in recruiting future employees and developing and retaining current ones by offering our comprehensive compensation and benefits package throughout an employee's career.

Paid Time Off
1) PTO = Paid Time Off
o At the department's discretion and approval, regular part-time employees may use PTO.
o PTO may be used for sick or vacation time-off requests.

2) Employee must work a full fiscal quarter before they are eligible for any PTO:

Fiscal Year Quarters Applicable Months
1st Quarter January - March
2nd Quarter April - June
3rd Quarter July - September
4th Quarter October - December

3) PTO earned per fiscal quarter will be earned in accordance with the following accrual table:

Bi-Weekly Average Hours Worked PTO Earned
8 to 13.99 2 hours
14.00 to 26.99 4 hours
27.00 to 39.99 6 hours
40.00 + 8 hours
*Maximum PTO that may be earned in a fiscal quarter is 8 hours (Total of 32 max hours per year)

4) PTO earned will be calculated and posted to employee's leave accruals on the month following the end of the fiscal quarter.
o Calculation will be based on check dates within a fiscal quarter.

5) Employees may use PTO in four (4) hour increments only.

6) PTO must be requested the business day before requested time off.

7) Employees must use PTO earned in a fiscal year by the end of the following fiscal year or accrued time will be forfeited.

8) There will be no payouts upon separation of service and no cash outs of accumulated time.

9) Any PTO used within a fiscal quarter will not count as time worked for future calculations of any benefit.

10) PTO balances will not transfer with the employee if they go to full-time status.
o Employees that transfer to full-time status are treated as new hires.
o Regular part-time employees will have the ability to request time off in Kronos.
o Regular part-time employees in the Police or Fire Rescue departments will have the ability to request time off in Telestaff.

11) A new PTO code has been set-up in Tyler Munis for payroll processing.

12) Seasonal staff and interns are not eligible to receive PTO.

HOLIDAYS
1) Part-time employees are eligible to earn 4 hours of holiday pay for each official City-observed holiday.
o Currently ten (10) City holidays (4) hours of paid Holidays for a total of 40 hours per year).
o Employees receive four (4) hours of Holiday pay regardless of how many hours they work.
o No look-back period would be applicable.
2) If employee works on a City holiday, the employee will get paid for the actual hours worked plus receive four (4) hours of holiday pay.
3) If an employee is scheduled to work on a City holiday and calls out or fails to show up for work, the employee will not be eligible to receive holiday pay.
4) Holiday pay does not count as time worked.
5) A new PTO code has been set-up in Tyler Munis for payroll processing.
6) Seasonal staff and interns are not eligible to receive holiday pay.
01


Are you legally authorized to work in the United States?

• Yes
• No

02


Can you provide proof that you graduated from an accredited high school or received a G.E.D. equivalency diploma? Please attach and submit proof of highest level of completed education with application.

• Yes
• No

03


Please indicate which of the experience requirements you meet:

• One (1) year full-time (or equivalent) paid experience in a position dealing with the public
• A minimum of two (2) consecutive years of experience as a Police Explorer in good standing

04


Do you have sufficient strength and agility to perform lifting; bending, climbing steps and standing for extended periods of time?

• Yes
• No

05


Have you been convicted of ANY felony or misdemeanor involving moral turpitude or been convicted of a felony?

• Yes
• No

06


Are you proficient with Microsoft Word and Excel?

• Yes
• No

07


Are you currently employed with the City of Sunrise?

• Yes
• No

08


Do you have a valid Driver's License?

• Yes
• No

09


If yes, please provide Driver's License number and Date of Issue:
10


Are you aware that you must scan and upload the Sunrise Police Department Background Questionnaire AND required documents to this online application prior to submitting it? (If not, please review the job posting for instructions on how to do this).Your application will not be referred to the Police Department for review without a completed Police Department Background Questionnaire attached.

• Yes
• No

Required Question