Customer Success Lead: Onboarding & Adoption Architect
Zip Security
Zip Security is seeking a Customer Success Lead to own the customer experience from Closed Won through deployment and ongoing adoption. This hands-on, high-ownership role collaborates with Sales, Account Management, Provisioning, Product, and Engineering to ensure customers are live on Zip and deriving value. You will build playbooks, metrics, and programs that form the foundation of Customer Success as the team grows, shaping strategy and extending Zip’s impact across customers. #J-18808-Ljbffr
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Customer Success Lead: Onboarding & Adoption Architect in New York, NY vacancy
- ...Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our Onboarding team. You will guide newly-signed... ...with feeds, tailor journeys, and coordinate with Sales and Customer Success to deliver on all promises. #J-18808-LjbffrSuggested
- ...Zip Security, Inc. is hiring its first dedicated Customer Success Lead to own the customer experience from Closed Won through deployment and ongoing adoption. You will work directly with customers to ensure value from the platform, while building playbooks, metrics, and...Suggested
- ...Tekmetric is seeking a Customer Success professional to own the entire onboarding journey for single-location auto repair shops, guiding them from contract signing... ...value. You’ll be the main liaison, driving adoption and ensuring customers realize measurable outcomes...SuggestedContract workRemote work
- ...DataSnipper, a leading AI-powered audit and finance solution provider... ...in New York, seeks a Senior Customer Success Manager to own the customer journey from onboarding to long-term value. You will build... ...trusted partnerships, drive adoption, and collaborate with Product,...Suggested
- ...for ecommerce. As the Customer Implementation Manager... ...will oversee the entire onboarding journey for your book... ...experience. You will lead discovery sessions, tailor... ...implementations for adoption of Helpdesk and AI... ...functionally to drive customer success, retention, and...Suggested
- ...LaunchDarkly is seeking a Customer Success Manager in the United States to guide customers after the sale toward successful adoption and value realization. You will collaborate with... ...align with customer goals. You will drive onboarding, manage risks, and provide expert...
- ...Roofr is growing its Customer Success team and is seeking a Customer Success Specialist to own and grow relationships with customers as they onboard, adopt tools, and expand workflows on the Roofr platform. You'll partner with onboarding, implementation, support, retention...
- ...Raydar is seeking a results-driven Customer Success Manager to own the post-sale journey for a portfolio... ...accounting professionals. You’ll guide onboarding, drive adoption, and pursue renewal and expansion opportunities. You’ll lead kickoff calls, hold regular business...Remote work
- ...Wing Assistant is seeking a Customer Success Manager to guide customers through onboarding, configuration, and adoption of our SaaS product. You will own the post-signing journey, ensuring smooth onboarding and proactive issue resolution to maximize value. In this remote...Remote work
- ...A leading recruitment agency is looking for an Onboarding Specialist in the United States. This remote role combines... ...guiding clients through platform adoption. Ideal candidates will have strong... ...skills and experience in customer success or sales. The position offers competitive...Remote work
- ...Picus Security is seeking a seasoned Customer Success Architect to onboard new customers, expand platform capabilities, and retain our Enterprise base... ...-matter expert with business acumen, influencing adoption of our Security Validation Platform across large organizations...Work at officeRemote work
- ...GitLab. An overview of this role As a Customer Success Architect, you’ll be a strategic advisor to... ...journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting... ...Provide hands-on technical enablement and onboarding, including education on new GitLab...Remote work
$140k - $170k
...an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand.... ...As our founding Customer Success Lead, you won’t just support customers... ...customer success lifecycle, from onboarding to long-term adoption Build strong...Work at office- OuterSignal in the United States is seeking a curious, motivated Customer Success Manager to onboard new brands, support day-to-day success operations, and... ...own onboarding sessions, contribute to playbooks, drive adoption, monitor account health, and surface product insights to...Remote job
- the company sucht eine engagierte Kundenerfolgsrolle, die das Onboarding von Kund*innen von der Unterschrift bis in den laufenden Betrieb... ...fristgerecht nutzbar werden. Du trägst von Anfang an zur Customer Journey bei, entwickelst das Onboarding weiter und gestaltest...Remote job
- Presence is the leading provider of teletherapy solutions for children with diverse needs, connecting therapists... ...and meaningful connections. We’re seeking a Customer Success professional who will drive onboarding, adoption, and value realization across the customer...Remote job
- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years of experience... ...skills and problem-solving abilities. You will lead discovery meetings, analyze customer data, and identify...Remote job
- ...Alloy is seeking a Customer Enablement Lead to own and scale enablement across the customer lifecycle. This role... ...support needs and increasing product adoption. You will collaborate with Support, Delivery, Technical Success, Product Marketing, and Product Operations...
- ...TaxWallet Inc. is seeking a remote, US-based Customer Success professional to onboard new offices, train teams, and ensure smooth go-live ahead of peak periods. You will drive adoption and retention across the customer book, and translate customer needs back into product...Remote work
- ...QAD is seeking an overlay enablement and adoption strategist to work with regional Customer Success teams on AI-powered products from GA to sustained operations. You will deliver AI coaching, help clients configure AI to reflect their industry, and monitor adoption metrics...Remote workFlexible hours
- ...Silicon Valley Search Group is seeking a senior leader to own Customer Success, shaping the post-sales strategy and the end-to-end customer lifecycle. You will build systems, drive adoption, and ensure long-term value by aligning health metrics, renewal processes, and...
- ...GitLab seeks a dynamic leader to drive customer adoption and measurable outcomes by leading a distributed Asia Pacific Customer Success team of architects and managers. You will harness data to improve account health and ensure value delivery across the customer base....
- ...Andiamo! Group Talent Partners seeks a Customer Success Architect to guide customers through observability implementations and platform migrations... ...closely with engineering teams and executives to drive adoption and long-term value. The role emphasizes strong communication...Remote work
$150k - $200k
Eon is seeking a Technical Customer Success Manager to own the full customer lifecycle, from onboarding through renewal. You’ll work directly in customer cloud environments, build lightweight technical solutions, and help customers derive value quickly while expanding...- Juniper Square is seeking a Customer Success Manager to oversee a portfolio of 60-75 mid-market clients with a focus on onboarding, product adoption, renewals, and expansion. You will partner with product and engineering to translate customer feedback into meaningful feature...Remote job
- the company sucht im Herzen von Köln eine(n) Erfahrene(n) im strategischen Customer Success Management, um Bestandskunden beim Wachstum der Plattform zu unterstützen und neue Use Cases zu aktivieren. Sie arbeiten an datenbasierten Strategien, segmentieren Accounts nach...
- Armis seeks a Sr. Manager of Customer Success to lead its healthcare CS portfolio, bridging clinical IT, biomedical engineering, compliance, and... ...regional ARR, mentor Technical CSMs, drive OT/IT security adoption across hospitals and clinics, and translate healthcare workflows...
- Notable Health is seeking a Customer Success Lead for strategic accounts to own post-sale outcomes, drive adoption and value realization, and govern long-term success with executive partners. You will serve as a trusted advisor to customer leadership and act as the internal...
- Skimmer is hiring in the United States for a Customer Success position within its SaaS platform for pool and spa construction and service.... ...builders, owners, and field crews to ensure successful platform adoption and migration from other solutions. The role emphasizes...
$100 per hour
...working and deeply committed team from leading tech and accounting companies — Ramp, Meta... ...huge momentum - join early. As our Customer Success Lead, you’ll own traditional account management... ...tiers you’ve developed Own ERP adoption & expansion: Deliver and systemize trainings...Immediate startShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Lead: Onboarding & Adoption Architect. Be the first to apply!
Related searches
- customer service coordinator New York, NY
- customer success lead New York, NY
- customer experience lead New York, NY
- customer experience team leader New York, NY
- customer success coordinator New York, NY
- customer service team lead New York, NY
- customer success team lead New York, NY
- customer service team manager New York, NY
- customer marketing New York, NY
- work from home customer New York, NY


