Office Manager

Company Description Home Instead is a leading provider of in‑home care services, helping older adults live safely and independently at home while maintaining their quality of life. The organization offers flexible support ranging from occasional respite care to full‑time assistance, delivered by carefully selected Care Pros who provide compassionate care and give families peace of mind. Backed by its parent company, Honor Technology, Home Instead is reshaping the aging experience through innovative home‑care solutions. For over 30 years, the company has combined technology‑driven advances with a strong commitment to dignity, respect, and personalized support for older adults. Role Description The Office Manager at Home Instead in Honolulu, HI is a full‑time, on‑site role responsible for overseeing daily office operations and supporting the in‑home care team. This role manages administrative workflows, including scheduling, filing, and record maintenance, and ensures the efficient use of office equipment and supplies. The Office Manager serves as a primary point of contact for clients, Care Pros, and partner organizations, responding to inquiries and providing professional customer service. Daily responsibilities include coordinating communications, supporting HR and onboarding activities, assisting with billing or basic financial tasks, and maintaining organized office systems that align with Home Instead’s care standards. Qualifications Strong communication skills, including clear verbal and written interactions with clients, care professionals, and internal teams. Administrative assistance and office administration skills to manage schedules, records, and day‑to‑day office workflows. Ability to operate and troubleshoot common office equipment such as computers, printers, phone systems, and related software tools. Customer service experience, with a focus on empathy, professionalism, and problem‑solving in a client‑facing environment. Proficiency with productivity software (MS Office or Google Workspace), and basic data entry and documentation skills. Strong organizational and time‑management abilities, with attention to detail and capacity to prioritize multiple tasks. Experience in home care, healthcare, or service‑oriented environments is preferred but not required. High school diploma or equivalent required; additional education or office management training is a plus. #J-18808-Ljbffr