Office Manager

Job Description

Job Description

We are a growing locally owned remodeling and construction company seeking an energetic and highly organized Office Manager to oversee the daily operations of our busy office. This is a multi-faceted role that includes client relations, office administration, and HR. This vital role ensures smooth administrative workflows, maintains a welcoming front office presence, and supports team members with exceptional customer service. The ideal candidate will bring strong office management skills, proficiency with various computer applications, and a proactive attitude to foster a productive and positive workplace.

RESPONSIBILITIES:

Client and Account Management

• Serve as primary point of contact for leads, customers, and clients
• Manage and track projects progress to ensure seamless client experiences
• Handle quoting, scheduling, and invoicing through Jobber CRM platform

Office Administration Operations

• Maintain organized filing systems, data entry, and document proofreading to ensure accuracy and confidentiality
• Utilize Microsoft Office Suite and Google Workspace tools for correspondence, scheduling, and report creation
• Support calendar management and appointment scheduling for team members or executives
• Perform clerical tasks such as photocopying, faxing, mailing, and managing office supplies inventory
• Provide excellent customer support by addressing inquiries promptly and professionally in person or via phone or email
• Assist with bookkeeping tasks using QuickBooks
• Coordinate office management duties including organizing meetings, managing office space, and overseeing general administrative functions

Human Resources

• Assist with on-boarding new employees and maintaining accurate employees records
• Manage the company's hiring platform presence and coordinate scheduling interviews
• Support payroll administrative through ADP

Marketing and Brand

• Coordinate marketing materials for both print and digital channels
• Manage the company's social media presence on Instagram, Facebook, and LinkedIn
• Maintain and update the company website
• Order and distribute branded merchandise for employees and clients

Skills

• Proven experience in office management or administrative roles with strong organizational skills
• Excellent communicator - professional and reliable in all client and team interactions
• Proficiency in Microsoft Office (Word and Excel) and Google workspace applications
• Familiarity with QuickBooks and ADP preferred, but not required
• Comfortable with CRM platforms - Jobber experience is a plus
• Marketing experience is a plus, but not required
• A self starter who thrives both independently and collaboratively in a very fast pace growing company