EXECUTIVE ASSISTANT

Executive Assistant

Supporting Roger Putnam, SVP & Head of NYL360

Location Hybrid - 3 days/week, NYC HQ

Level AA4

Help lead one of New York Life's most visible transformation initiatives. NYL360 is reimagining how New York Life works - building a unified, AI-powered experience for every prospect, client, agent, advisor, and employee who touches the company. It's ambitious, fast-moving, and highly visible at the executive level. We're looking for a sharp, resourceful Executive Assistant to be the operational backbone behind our SVP and Senior Leadership Team - someone who thrives on keeping high-stakes work running smoothly and isn't afraid to jump in wherever needed.

Why This Role Matters

This isn't a back-office support role - it's a front-row seat to how a major digital transformation actually gets executed. You'll work directly with senior leadership, shape how the department communicates and engages, and be trusted with the details that keep a fast-paced team functioning at its best.

What You'll Own

Leadership Support

• Manage the SVP's calendar, inbox, and daily planning with full ownership and sound judgment
• Support scheduling needs across the Senior Leadership Team
• Coordinate meetings end-to-end - rooms, video conferences, catering, materials, and logistics
• Book travel and manage expense reconciliation for the SVP and department

Events & Engagement

• Plan and execute department-wide meetings, town halls, and events - from logistics to leadership materials
• Build employee engagement initiatives that bring energy and connection to the team
• Track attendance and help keep the department's rhythm on track

Operations & Administration

• Serve as department P-Card owner - managing orders, expenses, and tracking with precision
• Keep shared spaces - conference rooms, common areas, pantry - organized, stocked, and running well
• Be the go-to for resolving office and building issues quickly
• Maintain department distribution lists and take on ad hoc projects as they arise

What You Bring

Relevant administrative / operational experience; Bachelor's degree preferred

Sharp organizational instincts and follow-through - you don't let things slip

A proactive, resourceful mindset - you spot what needs doing before you're asked

Creativity for building engagement activities people actually enjoy

Comfort juggling multiple priorities in a fast-moving environment

Strong written and verbal communication

Discretion and sound judgment with confidential information

Fluency with AI tools (Copilot, ChatGPT, Claude, Gemini) and Microsoft 365, Zoom and Teams

Salary Range: $73,500-$105,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

We provide a full package of benefits for employees and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.