Senior Manager, Revenue Operations

Role Description

Shine Early Learning is seeking a Senior Manager, Revenue Operations to serve as the operational backbone of our go-to-market engine. Reporting directly to the Chief Growth Officer, this role owns the systems, analytics infrastructure, and pipeline processes that enable predictable, data-informed growth across Sales, Marketing, and leadership teams.

This is a high-impact individual contributor role for someone who is equally comfortable administering HubSpot at a technical level and advising executive leadership on pipeline strategy, forecasting accuracy, and revenue performance trends. You will translate strategy into measurable processes, strengthen cross-functional alignment, and build the infrastructure that supports scalable growth.

What You’ll Do

• Revenue Systems & CRM Ownership
  • Serve as HubSpot administrator and internal subject matter expert, managing pipeline configuration, automation, permissions, and reporting
  • Maintain lifecycle stages, lead scoring models, campaign tracking standards, and marketing-to-sales data governance
  • Manage integrations across the revenue tech stack to ensure reliable data flow and platform performance
• Pipeline & Forecasting Infrastructure
  • Design and maintain the end-to-end pipeline from lead capture through close
  • Lead bi-weekly, monthly, and quarterly forecasting in partnership with Sales and Finance
  • Build dashboards that provide leadership visibility into pipeline health, conversion rates, velocity, and attainment
• GTM Analytics & Strategic Insights
  • Translate CRM and marketing data into actionable insights for the Chief Growth Officer and leadership team
  • Identify funnel inefficiencies and growth opportunities through data analysis
  • Partner with Finance and Marketing on capacity planning, quota modeling, and campaign ROI reporting
• Process Design & Revenue Enablement
  • Design scalable workflows that align Sales, Marketing, and Customer Success
  • Build playbooks, onboarding resources, and operating cadences such as pipeline reviews and QBRs
  • Identify workflow gaps and implement improvements that increase efficiency and conversion
• Organizational Contribution
  • Communicate RevOps priorities and performance trends with executive stakeholders
  • Ensure revenue systems and analytics reflect Shine Early Learning’s mission, values, and culture of data-informed decision making

Qualifications

• Bachelor’s degree required
• 5+ years of progressive experience in Revenue Operations, Sales Operations, or a closely related function in a B2B environment
• Demonstrated hands-on HubSpot administration experience, including pipeline configuration, workflow automation, lifecycle management, and reporting
• Experience building dashboards, pipeline models, and forecasting frameworks used by senior leadership

Requirements

• Strong analytical mindset with the ability to translate complex data into clear recommendations
• Experience designing scalable GTM processes across Sales and Marketing functions
• Ability to communicate technical concepts clearly to non-technical stakeholders
• Comfort working in fast-moving, mission-driven environments with evolving priorities
• Strong collaboration skills across Sales, Marketing, Finance, and executive leadership

Benefits

• Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
• Health Savings Account (HSA) with company contributions up to $800 annually
• Flexible Spending Accounts (FSA) for health and dependent care expenses
• 401(k) Retirement Plan with up to 4% company match and immediate vesting
• Company-paid Short-Term and Long-Term Disability and Basic Life Insurance
• Up to $500 per year in Professional Development Reimbursements
• Employee Assistance Program (EAP) with counseling and mental wellness support
• Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
• Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks