Mailroom & Administrative Support Specialist

$18 - $22 per hour

SNI USA Inc

Location: Washington, DC
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay Rate: $18-$22/hour (DOE)

A busy and mission-driven mental health clinic in Washington, DC is seeking a dependable, detail-oriented professional to provide temporary Mailroom and Administrative Operations support . This essential role supports the clinic's day-to-day operations by ensuring timely mail processing, responsive service ticket management, and efficient administrative assistance.

The ideal candidate is organized, proactive, and thrives in a fast-paced healthcare environment , while maintaining strict adherence to procedures and confidentiality standards.

Key Responsibilities

Coordinate all incoming and outgoing mail, including shipping, receiving, and inventory of supplies
Operate and maintain postage machines and mailroom equipment
Monitor, respond to, and resolve internal service tickets using OfficeSpace or a similar work-order system
Provide administrative support for Facilities Operations projects and service requests
Draft, respond to, and manage professional emails and internal communications
Send and receive documents via electronic fax systems
Answer and appropriately route calls using the Smartcare phone system (training provided)
Follow established clinic protocols, procedures, and compliance standards

Required Qualifications

Proficiency in Microsoft Outlook (email, scheduling, and inbox management)
Prior mailroom experience, including shipping/receiving and supply tracking
Experience with OfficeSpace or comparable ticketing/work-order platforms
Strong written communication skills and professional email etiquette
Familiarity with digital fax systems
Highly organized, reliable, and detail-oriented
Willingness and ability to learn clinic-specific systems, including Smartcare
Adaptable and responsive to changing priorities

Additional Requirements

Excellent attendance and punctuality are imperative
Ability to work onsite Monday-Friday, 8:00 AM-5:00 PM

This temporary position offers a valuable opportunity to support a high-impact team dedicated to delivering essential community mental health services .

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Vacancy posted 3 days ago

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