Business Manager

Job Summary

Under general direction, manages business analysis projects and activities between various divisions, departments and/or public agencies. Oversees project coordination, documentation, and stakeholder communication. Exercises direct supervision over assigned staff.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason. Work Location 100 W Houston, San Antonio, TX 78205 Work Hours 7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

• Develops, manages, and oversees business analysis projects.
• Oversees data analysis and reports and recommends improvements and programs based on performance metrics data.
• Directs and implements process improvements for existing programs and implements new programs based on performance metrics analysis.
• Prepares and delivers presentations on programs and projects.
• Manages and oversees data collection, analysis, and interpretation of data to provide support to department leadership and strategic planning efforts.
• Manages strategic alignment to ensure department goals and objectives are met, providing expertise and guidance to team members.
• Assists, prepares, monitors, and evaluates the annual departmental and/or divisional budget.
• Manages and coordinates projects between divisions within the department.
• Coordinates meetings and workshops to facilitate effective communication and collaboration between divisions, departments, and other stakeholders.
• Monitors project documentation, including business requirements, process flows, and meeting minutes.
• Manages and delivers communication regarding status and timelines associated with current and planned projects with departments and/or stakeholders.
• Identifies opportunities for improving business processes and methodologies.
• Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established policies, procedures, and guidelines.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Four (4) years' experience of business or project analysis, implementation or coordination
• One (1) year of supervisory or lead experience.

Preferred Qualifications

• Experience leading the technical implementation, administration, and daily GIS integrations of OpenGov (Cartegraph), including system configuration, user security management, asset/work order setup, and development of data structures and outputs to support citywide infrastructure programs such as the 5-year IMP.
• Experience coordinating cross-departmental strategy by conducting workflow-optimization meetings, managing schedules with leadership, and collaborating with division and program project managers to integrate 311/CRM and asset-related data into a unified OpenGov (Cartegraph) platform.
• Experience providing supervisory leadership, including staff direction, constructive feedback, quality assurance reviews, and validation of project scope and asset records.
• Experience performing data modeling and analysis for built assets and offering technical expertise in ESRI ArcGIS, geodatabases, and model scripting.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of management study principles, project management methods, and data analysis
• Knowledge of computer software and hardware applications
• Knowledge of budget and accounting principles
• Knowledge of general statistical and quantitative methods
• Knowledge of principles and practices of supervision, training, and personnel management
• Ability to analyze and recommend solutions to management and organizational problems
• Ability to assist in the preparation of budgets and accounting systems
• Ability to operate a computer keyboard and other basic computer equipment
• Ability to develop and implement innovations towards improving the department's operations and delivery of services
• Ability to communicate clearly and effectively
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures
• Ability to develop, implement, and evaluate new programs
• Ability to perform all the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment