Administrative Assistant

Administrative Assistant

Under direction of the Campus Operations Manager & the Academic Director, facilitate the daily activities of the San Francisco Peninsula Campus (SFPC), & serve all SFPC students, faculty, staff, & guests. This position supports all campus operations, including admission, recruitment, student services, & academic programs.

* Administrative Support

As a first point of contact & representative of SMU, provide excellent service to all faculty, staff, students, & guests that adheres to regulations, policies, procedures & guidelines, including those related to privacy, safety & security.

Provide effective & timely communication & information handling within the campus, among campuses, & to external people or agencies.

Implement administrative procedures related to office functions, such as filing, record keeping, classroom/lab scheduling, inventory, compliance, & financial matters.

Utilize appropriate online/electronic systems to accomplish administrative tasks.

Provide staffing & support for University events.

Monitor & maintain necessary levels of all supplies for the campus, including office, classroom, & labs.

Assist with opening & closing the campus.

*General Support

Assist faculty & staff with program-related activities such as arranging for copying, creation & distribution of documents for classes & school events.

Work in collaboration with appropriate University personnel to implement appropriate policies & procedures.

Provides services for recruitment, payroll, & personnel actions for faculty, staff, & student hires.

Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, & experience required or preferred. This position requires the ability to effectively establish & maintain cooperative working relationships within a diverse multicultural environment. The University has an institution-wide commitment to diversity, equity & inclusion. We strive to build a welcoming & supportive campus environment, & acknowledge that diversity is an educational imperative to achieve excellence.

Minimum of 3 years work experience in an administrative role Experience in higher education &/or medical/clinical settings preferred.

Proficient with the use of computers & technology, with an intermediate knowledge of Microsoft Office/365 programs (Teams, Word, Excel, PowerPoint), teleconferencing software/hardware, & database systems.

Excellent interpersonal, communication (written/oral), & negotiation skills.

Basic mathematical skills.

Good judgment & creative thinking to solve daily problems.

Ability to handle privileged information in a confidential manner.

Ability to prioritize, multi-task, & complete work with attention to detail.

Ability to read & carry out written instructions.

Ability to understand & carry out verbal instructions.

Ability to organize & prioritize workload.

Ability to speak effectively with co-workers, public, & student populations.

Ability to work independently.

Education: High School Diploma, or GED, required. Bachelor's Degree preferred.

Location: Oakland, CA 3100 Telegraph Ave

Hours Per Week: 40.00

Hours Per Day: 8.00

Interview Notes: Hybrid schedule, work from home with occasional on-site support ~1-2x per month at the Oakland Campus: 3100 Telegraph Ave, Oakland, CA 94609

8am-4:30 (30-minute lunch)