Administrative Coordinator

Job TitleSalary Range: $22.94 - $24.94If you are driven by a desire to make a meaningful difference in your community and shape brighter futures, Help Group is the organization for you! We're one of the largest nonprofits of our kind in the U.S., offering diverse programs for individuals and families affected by autism spectrum disorder, ADHD, developmental delays, abuse, mental health and social-emotional challenges. Since our founding in 1975, we've grown significantly, expanding our reach to meet the evolving needs of our community. Today, we offer unparalleled academic programs, mental health support, therapy, life coaching, vocational training, specialized social and residential programs, and resources for LGBTQ+ youth and families. These initiatives touch the lives of over 6,000 clients a year and continue to expand in reach and impact. At the heart of Help Group's mission is a steadfast commitment to empowering individuals to reach their full potential and live positive, productive, and fulfilling lives. We invite passionate professionals to join us in supporting the development of our students, clients, and residents as we grow! Here, you'll find not just a job, but an opportunity to grow your career in a deeply rewarding environment!Come be part of a team dedicated to empowering adolescents, adults and families facing mental health, social and emotional challenges because everyone deserves a great future. Through strategic partnerships with governmental agencies and innovative programs like Outpatient Services (OP), Hopeful Beginnings and REACH we foster long-term skills and support systems, enhancing the well-being of individuals and families across all stages of life.Position DetailsFull TimeLocation: Van NuysKey ResponsibilitiesClient care coordination - monitor the entrance and exit of clients in the Outpatient Department and Reception; greeting and check in of clients; provide information, when neededGreet and check in all clients and family members, provide information, when neededMaintain strict confidentiality of clientAssist Psychiatrists with appointment scheduling (including reminder calls) and support for medication services. Translation services for psychiatric intakes and follow up appointmentsProvide administrative support to Outpatient Department and operationsRelay all messages to appropriate partiesUpdate phone lists and communicate staff changes to Admin, HR, PayrollAssist with intake procedures, phone screenings, transfers, grievance protocolsOversee maintenance and repair of copy machine. Fax machine and phonesAdminister and track OP DMH program client surveys throughout the yearAssist with data entry related to case assignment outcomes information and tracking.Assist with filing Psychiatrist billing logs and notes in chartsSchedule conference rooms, assist with meeting preparationEnsured all employees are issued a labeled mailboxMaintain and order suppliesOther duties as assignedQualificationsHigh School diploma or equivalent.Minimum three years of office experience, computer proficiency, accurate typing skills; strong organization and time management skills.Ability to work with people of diverse cultural, educational, socio-economic, and linguistic backgrounds.Strong communication skills; customer service experience preferred.Bilingual in Spanish required.Translation experience preferred.BenefitsHelp Group offers wonderful training opportunities, a supportive, professional work environment, and great benefits, including:Insurance plans for Medical, Dental, Vision, and Life Insurance - options for 100% employer sponsored plans403b Retirement Plan529 College Savings PlanEmployee Assistance ProgramFlexible Spending AccountVacation and Sick LeaveBenefit Hub - Employee Rewards and IncentivesPet InsuranceLearn more about our Community Programs here:Outpatient ServicesREACHHopeful Beginnings salary range represents the low and high end of the salary someone in this role may earn as an employee of Help Group. Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. Help Group reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.