Director, Technology Product Management

Role Description

The Technical Product Director is responsible for collaborating with business stakeholders on priorities and requirements for new capabilities. This role is a hands-on player/coach position.

• Communicates regularly with key stakeholders, collaborates with stakeholders to create and maintain the capability backlog.
• Owns intake process for new work affecting multiple product groups.
• Maintains product area backlog of requests at the epic level and prioritizes cross-product initiatives.
• Coordinates with stakeholders to ensure new requests proceed through intake to prioritization within SLA.
• Interfaces with finance for budget & resourcing.
• Elevates potential ‘backlog breaking’ requests or urgent prioritization concerns to senior leadership as needed.
• Facilitates quarterly PI planning and budgeting.
• Coordinates portfolio review meetings to approve impact to committed deliverables from new cross-product requests.
• Communicates decisions, priorities, and other relevant cross-product initiative information to appropriate stakeholders.
• Travel 10%-15%.

Qualifications

• Bachelor’s degree in computer science or similar.
• 10+ years of progressive work experience.
• 5+ years’ experience in a product management role.
• 4+ years of experience working with technology platforms, integrations, and APIs.
• Experience in service repairs or manufacturing is desired.
• Experience working as a program/project management role.
• Experience using AI tools for business: Copilot, Claude, ChatGPT, etc.

Requirements

• Strong communication and leadership skills, particularly good at communicating between business and technology teams.
• Ability to coordinate and influence a wide variety of stakeholders across the enterprise in order to clear roadblocks.
• Strong understanding of technology as well as business needs.
• Enthusiasm for Agile development methodologies.

Benefits

• Pay Range: $122,400.00 - $204,400.00.
• Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.