Accounts Receivable Specialist

Job Description

Job Description

ABOUT ROCK FORCERockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders, we bring decades of expertise to seamlessly execute concerts, festivals, sporting events, live broadcasts, award shows, and corporate activations. Through integrated event production, workforce solutions, innovative technologies, and payroll services, RockForce delivers precision, efficiency, and reliability at every scale. Our people are the magic-united by passion and skill, we operate as one unstoppable force to ensure every event is executed with professionalism, care, and an unwavering commitment to safety and compliance.Join us as we head into one of the most exciting eras in the live entertainment industry! JOB DESCRIPTIONThe Accounts Receivable Specialist supports day‑to‑day accounts receivable operations under the direction of the Accounts Receivable Manager, primarily for the Theatrical Resources Division. This role focuses on customer account maintenance, cash application, collections support, and AR reporting assistance.This is a detail‑oriented, operational role based in Nashville, TN that requires a majority in‑office presence to support close collaboration with Accounting, Operations, and customer‑facing teams.  Key Responsibilities and Focus Areas Customer Account SupportAssist with new customer setup and maintenance of customer recordsEnsure customer information, billing details, and payment terms are accurateSupport updates to credit terms as directed by the AR ManagerCash ApplicationApply customer payments accurately and timely (ACH, wire, check, credit card)Match payments to invoices and resolve unapplied cash itemsAssist with researching short‑pays, overpayments, and payment discrepanciesCollections SupportAssist with outbound collection efforts on past‑due accountsSend payment reminders and follow‑ups per established collections proceduresDocument collection activity and customer communicationsReporting & AR MaintenanceAssist in preparing AR aging reports and customer statementsHelp track payment activity and support reporting requestsMaintain accurate and organized AR documentationMonth‑End Close SupportAssist with AR‑related month‑end close tasksSupport reconciliations and ensure receivable balances are properly supportedHelp ensure revenue and cash receipts are recorded in the correct periodGeneral Support & ControlsMaintain organized files and supporting documentationFollow established internal controls and proceduresEscalate issues or unusual items to the AR ManagerProvide general accounting support as needed  QualificationsRequired1–3 years of accounts receivable, billing, or general accounting experienceStrong attention to detail and accuracyBasic understanding of customer payments and receivablesAbility to manage multiple tasks and meet deadlinesStrong communication and organizational skillsPreferredExperience in a project‑based, services, staffing, or payroll environmentFamiliarity with cash application and AR agingExperience in a multi‑entity or high‑volume environmentWork Environment Primarily in‑office role based in Nashville, TNClose collaboration with Accounts Receivable, Accounting, Operations, and Sales teamsOccasional extended hours during month‑end close or high‑volume periods Location: Hybrid (Nashville, TN Headquarters) WHY ROCKFORCE We don't just staff events - we build careers. RockForce is committed to attracting, retaining, and developing the best talent in the business. Our crews benefit from:Competitive WagesEligible employees may participate in comprehensive health, dental, and vision insurance plans, as well as a 401(k) plan, once qualification requirements are met.Opportunities for professional development and advancement This commitment makes RockForce an employer of choice in the live event industry. LET'S BUILD SOMETHING TOGETHER!EQUAL EMPLOYMENT OPPORTUNITYRockForce strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, RockForce will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, RockForce also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact Human Resources to request the opportunity to participate in a timely interactive process. We will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. RockForce reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. RockForce may require an employee to perform duties outside his/her normal description. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.