NETWORKS SENIOR MAINTENANCE TECHNICIAN II (CLASS CODE 3304)

Mid-Level Position in Networks Multi-Skilled Workforce

This is a mid-level position in the Networks multi-skilled workforce. This individual demonstrates basic lead technician skill performing on-the-job-training qualifier responsibilities in a multi-skilled work environment. This individual will be required to work in a team-based environment assuming lead technician roles appropriate activities and assignments.

Minimum Qualifications

1. A High School Diploma or GED.
2. A valid Louisiana Class "A" Commercial driver's license.
3. Six (6) years of maintenance and/or construction experience in utility water distributions, utility wastewater collections systems or related experience. (Promotional)

Promotional:
High School Diploma or GED.
Valid Louisiana Class "A" Commercial Driver's License.
Permanent status with the Sewerage & Water Board.
Permanent or probationary status with the Sewerage & Water Board as a Networks Senior Maintenance Technician I or Equipment Operator IV and either two (2) years of experience as a Networks Senior Maintenance Technician I or Equipment Operator IV or five (5) years of maintenance and or construction experience in utility water distributions, utility wastewater collections systems or related experience.
A letter from the appointing authority documenting certification in all required skills in the Sewerage & Water Board structured OJT program for Networks Senior Maintenance Technician II.
Successful completion of the following training courses offered by the Department of Civil Service Employee Growth and Development Division:
Basic Math for Utilities Supervisors (COMP 401)
Human Relations (PBSV 210)
Techniques of Good Customer Service (PBSV 220)
Effective People Skills (PDVP 930)
Introduction to Supervision (SUPV 610)
Conflict Management (SUPV 690)

Note: Prior to appointment, the hiring agency is required to verify current valid Louisiana Class "A" Commercial driver's license, education, and OJT cl aimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.

Kind of Examination

A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years. This is an original entrance and departmental promotional examination.

General Information

The City of New Orleans is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, physical or mental disability, sexual orientation, creed, culture, or ancestry. Requests for alternate format or accommodations should be directed to Shana Parker at View phone number on click.appcast.io or TTY/Voice at View phone number on click.appcast.io or View phone number on click.appcast.io.
Domicile requirements for employment are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013, must be domiciled in Orleans Parish within 180 days of hire. Public safety employees such as commissioned law enforcement officers hired by the New Orleans Police Department (NOPD), firefighters hired by the New Orleans Fire Department (NOFD), emergency medical technicians hired by the New Orleans Emergency Medical Services (NOEMS) and the recruits for these positions hired by these departments are excluded from this provision. Airport employees are excluded from this provision if the actual domicile of the employee is nearer to the employee's job site than the distance from the job site to the nearest point of Orleans Parish.
Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.
Background check: The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history.
Applications: Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement.
Working test period: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.
Substance abuse testing: The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9.
Medical examination: Is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers.
Medical screening, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications.
Good moral character is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties.
Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification.
Veterans preference: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date.
High school diploma and general equivalency diploma (GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education are not acceptable. High School diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (
Accredited colleges and universities: An accredited college or university is an institution that is accredited by an organization that is recognized by the USDE (United States Department of Education) as an Institutional Accreditor. College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (
Experience: Applicants will not receive credit for unpaid work unless specified on the job announcement. Partial credit only will be given for related part time employment. Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related. Experience credit will be granted for related provisional appointments (internal applicants).
Professional administrative experience: The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance.
Offers of employment or promotion: Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification. Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process.
The Sewerage and Water Board utilizes E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirmed employment eligibility. By applying to this position, you consent to this verification process in the event you receive an offer of employment.