Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Scaled CSM: AI-Driven Retention & Growth

$112k - $168k

harvey.ai

harvey.ai is seeking a Scaled Customer Success Manager to drive retention and growth by managing key customer accounts effectively. This role includes leading engagement initiatives, monitoring customer health, and ensuring strong adoption of AI solutions. The ideal candidate has over 3 years of experience in Customer Success or Account Management within SaaS or legal technology. You will work closely with cross-functional teams and leverage data to maximize renewal opportunities within your portfolio. Compensation ranges from $112,000 to $168,000. #J-18808-Ljbffr harvey.ai

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Scaled CSM: AI-Driven Retention & Growth in Chicago, IL vacancy
  • Jentic Technology Limited in Chicago is looking for a Scale Account Executive to drive growth in AI-driven customer service. In this role, you will manage the entire sales cycle, from prospecting to closing deals, focusing on net-new business. This exciting position offers... 
    Suggested
    Work from home
    Flexible hours

    Jentic Technology Limited

    Chicago, IL
    3 days ago
  •  ...implementing strategies to enhance customer satisfaction and revenue retention. The ideal candidate will have 5+ years in customer success and...  .... You will enjoy a collaborative workplace culture that prioritizes growth, equity, and opportunity. #J-18808-Ljbffr TryApplyNow
    Suggested

    TryApplyNow

    Chicago, IL
    1 day ago
  • $112k - $168k

     ...combining frontier agentic AI, an enterprise-grade...  ...support, we’re scaling fast and defining a new...  ...and the opportunity for growth — personal, professional...  ...Success team to drive retention, renewal, and expansion...  ...engagement with a data-driven renewals motion to maximize... 
    Suggested

    harvey.ai

    Chicago, IL
    1 day ago
  • Rippling is looking for a self-driven Account Manager to join our hybrid Account Management team in Chicago. This role involves...  ...our HR product suite, and actively working to meet revenue retention and growth goals. Ideal candidates will have 3+ years of SaaS experience... 
    Suggested

    Rippling

    Chicago, IL
    21 hours ago
  •  ...Our portal powered by AI, APIs and streaming interfaces...  ...to build our team and scale our processes with the...  ...to drive Product growth and adoption Build and...  ...product expertise to support retention planning and long-term...  ...the long haul Self-driven and accountable — you take... 
    Suggested
    Full time
    Remote work
    Shift work

    Alumni Ventures

    Chicago, IL
    3 days ago
  • Somi AI is seeking a driven professional for a client management role in Chicago. The ideal candidate will have a strong background in digital advertising sales and demonstrate a keen interest in AI applications. Responsibilities include managing client accounts, optimizing... 
    Work at office
    Relocation package

    Somi AI

    Chicago, IL
    21 hours ago
  •  ...Manager to develop and manage enterprise customer accounts in Chicago, IL. The role emphasizes leveraging data and AI insights to drive customer growth and retention while employing a consultative sales strategy. The ideal candidate will possess a strong background in sales,... 
    Work at office
    3 days per week

    Thoughtspot-

    Chicago, IL
    21 hours ago
  •  ...accounts. The ideal candidate will have a strong background in driving customer growth through data-driven strategies and proven success in sales. You will manage account lifecycles and leverage AI-driven analytics to identify opportunities. A hybrid work structure... 
    Work at office
    3 days per week

    jobs.frontdoordefense.com - Jobboard

    Chicago, IL
    1 day ago
  • Intercom seeks a Sales Leader in Chicago to build and scale a team of Small Business Relationship Managers focused on AI-driven customer support. This role is critical for...  ...compensation, equity, and a focus on personal and professional growth. #J-18808-Ljbffr Intercom

    Intercom

    Chicago, IL
    2 days ago
  • $125.45k - $207k

     ...supporting strategic planning and execution. The ideal candidate should have 7+ years of experience in sales, particularly in leveraging AI in business processes, and must excel in account management. The position includes a competitive base salary ranging from $125,450 to... 
    Full time
    Flexible hours

    ServiceNow

    Chicago, IL
    1 day ago
  • Rippling is seeking a self-driven Account Manager to join their hybrid US-based team in Chicago. This role involves managing a book of...  ...customer relationships, addressing complex issues, and driving revenue growth through solutions-based approaches. Competitive salary, benefits... 

    Rippling

    Chicago, IL
    1 day ago
  •  ...transforming enterprise processes with uniform information. The ideal candidate has 7+ years of experience, particularly in leveraging AI in business sales processes. The role offers flexible work options and a comprehensive compensation package, including base pay,... 
    Flexible hours

    Mosaec

    Chicago, IL
    2 days ago
  •  ...Strategic Customer Success Manager to support customers in the U.S. and Canada. Your role will involve fostering customer growth, ensuring retention, and collaborating with cross-functional teams. With a strong emphasis on B2B SaaS, this position requires at least 10... 
    Flexible hours

    Serrala Group GmbH

    Chicago, IL
    21 hours ago
  • $205k

     ...complex customer issues and priorities and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our Enterprise segment own revenue retention and growth of our largest customers. This role must... 
    Contract work
    Work at office
    Remote work
    3 days per week

    MyHealthTeam

    Chicago, IL
    1 day ago
  • $150k

     ...Account Manager- Mid-Market, Growth & Retention (Partner Referred Business) About this position About Rippling Rippling is the first way for...  ...‑kind employee management platform. We’re looking for a self‑driven, growth‑minded account manager with a proven track record of... 
    Contract work
    Work at office
    Remote work
    3 days per week

    Rippling

    Chicago, IL
    2 days ago
  • Fin is looking for a Scale Account Executive to drive the growth of AI-driven customer service. You will own the sales cycle for net-new business and work with marketing and solutions engineers to ensure effective pipeline generation. The ideal candidate has a strong SaaS... 
    Work at office

    Fin Co

    Chicago, IL
    3 days ago
  • $1,000 per month

     ...opportunity for a consultative, outcome-driven seller who thrives in complex...  ...to play a visible role in scaling U.S. revenue. In this role,...  ..., ERP/Dynamics 365, data & AI, application modernization, and...  ...visibility role during a U.S. growth inflection point with limited... 

    Sales Talent Inc.

    Chicago, IL
    3 days ago
  • A leading AI Customer Service company is seeking a Scaled Customer Success Manager in Chicago. The role entails driving product adoption, particularly AI features, and designing scalable engagement strategies. Candidates should have 2-4 years in a customer-facing role,... 

    Intercom

    Chicago, IL
    21 hours ago
  • $150k

     ...engagement with clients, understanding their HR, IT, and Finance needs, and managing a book of business to drive customer retention and revenue growth. The ideal candidate has 3+ years of SaaS experience and a strong track record in client relations. The position offers... 
    Work at office

    Rippling

    Chicago, IL
    21 hours ago
  • $120k - $130k

     ...complex, strategic and large‑scale customer engagements & ensure...  ...product adoption, expansion and retention through proactive planning, management...  ...Understanding of AI capabilities and how they can...  ...inspired by an open world and driven to create positive change, join... 

    Here

    Chicago, IL
    2 days ago
  •  ...marketing and customer retention. Steer began as an online...  ...As the Manager of Scaled Customer Success, you will...  ...into repeatable, data-driven playbooks that drive...  ...yourself. You can coach a CSM through a high-stakes...  ...and professional growth. You Have Must... 
    Local area
    Remote work
    Work from home
    Flexible hours

    Steer

    Chicago, IL
    5 days ago
  •  ...Chicago to manage enterprise accounts and drive revenue growth. The ideal candidate will have a proven track record in software sales, leveraging AI and data-driven strategies to support customer engagement and retention. This hybrid role requires strong communication... 

    ThoughtSpot

    Chicago, IL
    1 day ago
  • A leading technology service provider is seeking a Client Engagement Manager to oversee client relationships, drive account growth, and ensure satisfaction. This role involves managing complex accounts and collaborating with various internal teams to deliver excellent... 
    Remote job
    Flexible hours

    Ensono

    Chicago, IL
    1 day ago
  • $90k

     ...voices on social media. Our AI‑enabled tools make advocacy simple...  ...them. What You'll Do Retention & Growth Hit and exceed 110% Net Revenue...  ...performance dashboards Build and scale structured success plans with...  ...Our Values We're a values-driven company. If ours resonate with... 
    16 hours
    Full time
    Local area
    Remote work
    Flexible hours

    GaggleAMP

    Chicago, IL
    3 days ago
  •  ...Manager based in Chicago to manage relationships with restaurants and enhance customer satisfaction. In this role, you will focus on retention and engagement, resolving issues and improving merchant loyalty. The ideal candidate should have 1-2 years of customer service... 

    GrubHub Inc.

    Chicago, IL
    21 hours ago
  •  ...inquiries, and building effective outreach strategies. Candidates should have experience in SaaS, excellent communication skills, and a proactive mindset. This full-time position offers the chance to positively impact customer satisfaction and retention. #J-18808-Ljbffr ECP
    Full time

    ECP

    Chicago, IL
    1 day ago
  • $160k - $180k

     ...organizations but also contribute to long‑term success and retention. Overview Wonderlic is seeking a Senior Account Manager, Growth & Expansion to drive revenue growth within our...  ...quota Maintain 3–5x pipeline coverage driven by self‑sourced opportunities Demonstrate... 
    Immediate start

    Wonderlic

    Chicago, IL
    3 days ago
  • Overview Infosys is seeking dynamic a Sales Scaling Client Partner for the Automotive Practice to accelerate the growth of net-new and greenfield accounts, driving them...  ...Microsoft, Salesforce, SAP, Oracle, etc.). Results-driven, focused on achieving and exceeding ambitious... 

    Fairygodboss

    Chicago, IL
    3 days ago
  • $171.2k - $273k

     ...platform stability and sustained growth. As a senior leader, you will...  ...Executive Management & ROI‑Driven Engagement: Serve as the ultimate...  ...enterprise challenges. AI Governance & Guardrails: Govern...  ...alignment necessary for enterprise‑scale AI adoption. Risk Management &... 

    100 Salesforce, Inc.

    Chicago, IL
    4 days ago
  • $125k - $175k

     ...they should be. By integrating AI agents deeply into existing...  ...how EliseAI delivers value at scale for owners. Key Responsibilities...  ...deliver measurable ROI Lead data-driven conversations that tie AI...  ...office 4-5 days a week Why Join Growth and impact. It's not often that... 
    Work at office
    Local area
    Relocation

    EliseAI

    Chicago, IL
    21 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Scaled CSM: AI-Driven Retention & Growth. Be the first to apply!