Director of Product Management

Role Description

Lexipol is seeking a Director of Product Management to lead the strategy, positioning, and lifecycle management of our learning and content product portfolio. This is a senior leadership role that sits at the intersection of market strategy, product vision, and organizational execution. You will be accountable for driving portfolio-level growth and ensuring our products deliver measurable outcomes for public safety organizations across the country.

You will lead and develop a team of product managers and technical product owners, setting the standard for product excellence across the organization. This role requires someone who can operate confidently at the executive level — shaping strategy, influencing stakeholders, and building the organizational capability needed to deliver market-leading products. You will report to the VP of Product Management and serve as a key voice in product leadership conversations across the company.

This is done through working in these areas of focus:

• Product Strategy & Market Leadership
  • Define and own the multi-year product portfolio strategy, ensuring alignment with company growth objectives, evolving market dynamics, and customer needs in the public safety sector.
  • Lead competitive intelligence, market segmentation, and customer research programs to identify whitespace opportunities and inform strategic positioning.
  • Develop product positioning and messaging frameworks in partnership with product marketing to ensure differentiated market presence.
  • Drive pricing strategy across the product portfolio, balancing revenue growth, profitability, and competitive positioning, with recommendations delivered to executive leadership.
• Team Leadership & Organizational Development
  • Lead, mentor, and develop a team of product managers and technical product owners, establishing a high-performance culture grounded in accountability, customer obsession, and continuous learning.
  • Define and uphold standards for product management craft across the team — from discovery and requirements to delivery and measurement.
  • Build team capacity and capability to scale with the organization’s growth, including hiring, onboarding, and performance management.
  • Serve as a cross-functional leader who aligns engineering, design, marketing, sales, and customer success around shared goals and priorities.
• Portfolio Roadmap & Prioritization
  • Own the strategic product roadmap across the learning portfolio, driving prioritization decisions that balance near-term revenue impact with long-term competitive positioning.
  • Establish and govern a rigorous framework for opportunity assessment, business case development, and ROI measurement for new product investments.
  • Identify and develop organic growth opportunities, including adjacent market expansion, new buyer segments, and platform extensions.
  • Support M&A evaluation and integration as a subject matter expert on product portfolio fit and capability gaps.
• Product Development Oversight
  • Partner with engineering and design leadership to ensure effective end-to-end product development, from discovery through launch and iteration.
  • Establish standards for requirements definition, user story quality, and acceptance criteria across the product team.
  • Oversee alpha, beta, and pilot programs for new products and features, ensuring structured learning and feedback loops.
  • Define and govern the KPI framework for portfolio performance, product adoption, and customer outcomes.
• Go-to-Market & Revenue Execution
  • Collaborate with sales, marketing, and customer success to develop and execute go-to-market plans that drive new sales, expansions, and renewals.
  • Guide the sales and customer success teams on product positioning, competitive differentiation, and customer value narratives.
  • Align product launches and roadmap communications to revenue targets and customer satisfaction metrics.

Qualifications

• Minimum of 7 to 10 years of recent SaaS Product Management experience.
• Demonstrated track record of defining and executing portfolio-level product strategy for B2B or B2G SaaS products.
• Proven experience in pricing strategy, product positioning, and competitive analysis in a dynamic market.
• Experience in EdTech or GovTech product environments.
• Executive-level written and verbal communication skills, with experience presenting to C-suite and board-level stakeholders.
• Strong analytical capabilities, including the ability to build business cases, define KPI frameworks, and translate data into strategic recommendations.
• Deep experience in Agile/Scrum product development methodologies and product management tooling.
• Demonstrated ability to lead, develop, and scale high-performance product teams.
• Experience integrating AI capabilities into product strategy and/or technology products.
• MBA preferred.

Requirements

• Background in public safety, government, or adjacent regulated markets.
• Experience with LMS systems, online course delivery technologies such as SCORM, and SaaS-enabled offline training workflows and records management.
• Management consulting experience.
• Agile certifications: Agile Scrum Product Owner, Scaled Agile, or PMI-ACP.
• Pragmatic Marketing certification.
• Experience supporting M&A evaluation or post-acquisition integration.
• Familiarity with law enforcement and fire department training workflows, including Field Training Officer (FTO) programs and skills-based training tracking.
• Understanding of professional license and recertification requirement management, including continuing education credit tracking and compliance workflows.

Benefits

• Lexipol offers a competitive base salary, monthly or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
• Base salary for this role has a range starting at $150,000 and higher, depending on experience plus annual bonus.

Company Description

Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities.