Analyst II - Compliance Analyst

Job Description and Duties

The office of the Secretary of State (SOS) is responsible for appointing and commissioning notaries public in the State of California. The SOS grants four-year notary public commissions to qualified persons, approves notary public education courses, authorizes notary seal manufacturers, investigates violations of notary public law and takes disciplinary action. With approximately 163,000 active notaries public in California; government, business, and the public depend on the integrity of notaries public to take the required steps in authenticating signatures and properly completing notarial transactions. In the performance of such duties, the SOS strives to ensure that applicants and commissioned notaries public possess the requisite honesty, credibility, truthfulness, and integrity to fulfill the responsibilities of the position.

Do you have an analytical mindset and a keen sense of curiosity? Are you a highly motivated and disciplined individual who can communicate with confidence, clarity and credibility? Can you act independently and as part of a team? If you answered yes, then we have an opportunity for you. The California Secretary of State’s Business Programs Division is recruiting to fill multiple permanent, full-time Analyst II positions in the Special Filings & Compliance Section’s Compliance Unit.

Under the direction of the Supervisor I and/or Supervisor II, this position will work collaboratively with all levels of Business Programs Division staff, including attorneys, investigators and management to perform analytical duties in support of the Compliance Unit. Confidentiality and discretion are required due to the nature and sensitivity of the documents processed. The position requires the ability to interpret the laws, regulations and policies related to criminal convictions and rehabilitation criteria, penal code and other criminal code violations. Duties encompass the following:

• Case Management, Analysis, and Correspondence
• Administrative Review and Discipline
• Online System Development, Monitoring, Maintenance, and Regulation
• Notary Public Education
• Team Responsibilities, Reports, Training Support
• Representation, Presentations and Special Projects

Desirable Qualifications:

• Ability to act independently, with open-mindedness, flexibility, and tact; and the ability to act effectively under pressure.
• Ability to analyze, present ideas and information through effective verbal and written communication.
• Experience with performance monitoring and the use of automated systems.
• Proficiency using Microsoft Office applications (e.g. Word, Excel, PowerPoint, Outlook) and Visio.
• Experience with html, Adobe Acrobat and Content Management Systems.
• Experience working on team projects, team building, or team management with strong collaborative skills, while interacting effectively with the public and all levels of departmental personnel.
• Candidates should be capable of creative and flexible thinking and have a good understanding of organizational techniques and time management skills; including techniques for prioritizing multiple projects to ensure completion by established deadlines.
• Ability to create, review and edit clear and concise written reports.
• Punctuality and good attendance are essential.

Supplemental Questionnaire: Applicants must submit a Supplemental Questionnaire responding to the questions listed below, it should be no more than two (2) pages typed, using business professional font, font size and formatting. Responses do not need to include the question but must be numbered in the same order. Applications that do not follow the directions as identified above, provide incomplete responses, or do not submit a Supplemental Questionnaire will not be considered.

1. Tell us about a time when you had to review a written application or customer request and apply current law, rule or policy to make a recommendation on how to handle the application or request.
2. Describe a situation from your work or educational experience where you did not agree with a colleague on an approach related to a team project.

Please Note: Candidates selected to interview may be required to take an analytical writing exam as a component of the hiring interview process.

You will find additional information about the job in the .

Working Conditions

The Business Programs Division supports the importance of work-life balance through measures such as Telework and Alternate Work Week Schedules. This position will have a hybrid schedule once 12-month probation is passed, which may include up to three telework days per week. Alternate Work Week (AWW) schedules may also be available (e.g., 4/10/40 schedule consisting of four 10-hour days and one scheduled day off per week and 9/8/80 schedule consisting of eight 9-hours days and one 8-hour day in a two-week period with one scheduled day off every other week). Telework and schedule offerings are subject to change due to business needs and/or SOS policies.

Special Requirements

You must pass a live scan fingerprint check. This position may require occasional travel to outreach events.

Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: Exam Bulletin - Analyst II

There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.

Education: When using education to meet minimum qualifications, please include all the required documents necessary to verify that you meet the minimum qualifications for this classification (i.e., degree, transcript, license, and certificate). Candidate may be required to provide a transcript prior to hire.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application -

  Please follow the directions to respond to the Supplemental Questionnaire  as directed above.