Administrative Support Assistant

Administrative Support Assistant

We are seeking an Administrative Support Assistant to support the U.S. Merit Systems Protection Board (MSPB) in the Chicago Regional Office in Chicago, IL. In this role, you will provide administrative support for MSPB operations by supporting day-to-day office needs and appeal processing activities. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Responsibilities

• Receive incoming telephone calls and visitors, determine the nature of business, and refer calls to appropriate staff
• Assist with receipt and distribution of incoming agency mail
• Create, tab, organize, and maintain paper files, indexes, and related documents
• Perform data entry and typing using a personal computer
• Operate standard office equipment, including computers, fax machines, copy machines, mail equipment, and scanners
• Communicate with court reporters and external customers to schedule telephone conferences and hearings
• Coordinate scheduling support for in-person and video hearings
• Initiate inquiries regarding case processing, as directed
• Respond to appeal-related inquiries on behalf of the Administrative Judge, as directed
• Support public-facing communication with appellants, representatives, and other external customers regarding potential, pending, and past appeals, as directed
• Explain general Board procedures at the direction of the Supervisory Paralegal Specialist

Required Knowledge, Skills, & Abilities

• Basic knowledge of commonly used concepts, practices, and procedures in the legal field
• Strong verbal communication and customer service skills
• Ability to interact professionally with callers, visitors, appellants, representatives, and external customers
• Ability to organize paper files, indexes, mail, and case-related documents accurately
• Ability to perform data entry, typing, scanning, copying, and related clerical tasks
• Ability to follow direction, maintain confidentiality, and support legal/administrative office procedures

Required Experience

• 2-4 years of experience in the administrative field or in a related legal assistant area

Education

• Highschool diploma or equivalent required
• Undergraduate degree preferred

Location

• Chicago, IL 60604

Telework

• Telework is not authorized

Clearance

• U.S. citizenship is required as it supports the U.S. federal government

Client

• U.S. Merit Systems Protection Board (MSPB)

Travel

• Travel is not required

Work Hours

• 40 hours
• 8 hours a day
• 5 days a week

Employment Classification

• Employment Classification Eligibility—Nonexempt

Relocation

• Not eligible for relocation benefits

****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.