Front Desk Receptionist

Job Description

Job Description

Job Title:

Front Desk Receptionist

Summary:

This position is primarily responsible for overseeing front desk operations and providing administrative support for the recreation building. The role supports daily facility operations, assists visitors and staff.

Reporting Relationship:

Reports to Recreation Manager

Schedule:

Monday - Friday 9AM - 5PM

Location:

Queens, NY

Position Type:

Full Time

Responsibilities:

• Provide administrative support to Recreation Building leadership, including visitor reception, rental processing, recreation scheduling, filing, attendance tracking, and reporting requirements for NYC Parks and program funders.

• Greet, sign in, and direct visitors; verify identification when necessary and enforce facility rules, safety procedures, and agency compliance requirements.

• Collaborate with partner agencies, Food Pantry staff, and volunteers to maintain a safe, organized, and welcoming environment throughout the facility.

• Monitor facility safety and security through building checks, surveillance systems, and oversight of access and egress points; assist with emergency evacuations and incident response procedures.

• Prepare and maintain incident reports, fire safety logs, surveillance documentation, attendance records, and other operational reports as required.

• Ensure compliance with NYC Parks, agency, OASAS, and facility regulations related to safety, operations, and visitor management.

Qualifications:

• HS Diploma/GED

• 2 Yrs experience in the same or similar capacity

• Computer literate a must (Word , Powerpoint, Excel)

• Excellent surveillance and observation skills

• First Aid/CPR/AED certifications (Can be obtained after employment)

• Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services, OASAS and be drug free.

Other Skills/Abilities:

• Bilingual (Spanish Speaking Preferred)

Benefits:

We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, retirement plans, and additional employee perks.

• 15 Vacation Days Annually

• 12 Sick Days

• Floating Holiday 1 annually

• 401K retirement plan with 3% match after 90 days of employment

• Medical Benefits after 30 days of employment with Cigna

• Dental/Vision eligible after 90 days of employment

• Access to Gym/Weight Room

• Access to Boxing Ring

• Short Term Disability

• Life, Accidental Insurance available through Aflac

• Transit Chek for commuting expenses

• Legal Shield for legal services

• Public Service Loan Forgiveness (PSLF) participants

Are you passionate about creating a welcoming and supportive environment for individuals and families in your community?

Join Elmcor Youth & Adult Activities as a Receptionist and serve as the first point of contact for visitors, participants, and staff. This role offers the opportunity to support daily operations, provide excellent customer service, and help ensure a safe, organized, and professional environment for all who enter our facility.

If you are friendly, organized, and committed to making a positive impact through compassionate service and administrative support, we encourage you to apply today and take the next step in a purpose-driven career.