Bookkeeper/Office Administrator

About MCG

MCG, Inc. is a full-service Managed IT Services Provider (MSP) headquartered in Midtown Manhattan. With

over 35 years of experience, we deliver a broad range of technology solutions - including network installation and support, application development, distribution software, and strategic IT consulting. We are a fast-growing, award-winning firm and pride ourselves on a collaborative, client-first culture.

Position Overview

We are looking for a reliable, detail-oriented Bookkeeper / Office Administrator to serve as the financial and operational backbone of our office. In this dual-role position, you will manage day-to-day bookkeeping functions while ensuring our office runs smoothly and our clients and visitors experience a warm, professional first impression. You will work closely with the CEO and leadership team, making this a highly visible and impactful role.

Key Responsibilities

Bookkeeping & Accounts

Manage partial-cycle bookkeeping, including accounts receivable (AR), accounts payable (AP), bank

and credit card reconciliations, and the month-end close process.

Verify and reconcile subscription information for monthly client invoicing; enter invoices, payments,

and subscription updates into our PSA and QuickBooks Online (QBO).

Monitor past-due invoices and follow up with clients for payment processing approvals.

Enter, process, and reconcile vendor bills and statements; flag discrepancies and process payments

in QBO.

Administer the ConnectBooster payment portal and reconcile credit card accounts monthly.

Manage month-end prepaids and fixed asset schedules.

Maintain organized digital records of invoices, bills, receipts, and financial reports using our

DocuWare document management system.

Run weekly and monthly Autotask billing and financial reports for leadership review.

Bill equipment and software charges to clients accurately and on time.

Office Administration & Reception

Serve as the first point of contact for all incoming calls and visitorsanswering phones, taking

messages, and greeting guests with professionalism and warmth.

Receive, sort, and send mail and custom packages; manage courier and shipping logistics.

Order and maintain office and kitchen supplies; liaise with vendors and service providers (including

the office housekeeper) to keep the workspace organized and well-stocked.

Develop and maintain strong vendor relationships; coordinate with ISPs, voice service providers, and

third-party partners as directed by the CEO.

Executive & Team Support

Provide direct administrative support to the CEO and President, including scheduling, calendar

management, and travel arrangements for management and technical staff.

Assist with onboarding of new hires and coordinate administrative aspects of the process.

Keep our CRM and ticketing system (Autotask) up to date with accurate client contact information,

assets, and notes.

Support the Help Desk Coordinator with client communication and ticket management as needed.

Assist with special projects for the CEO, including client budgets, reporting, and vendor negotiations.

Handle general administrative taskspreparing letters, simple reports, and organizing files.

Salary Range for this role is between $55,000 - $60,000 annually.

Qualifications & Skills

Required

2+ years of bookkeeping, accounting, or office administration experience.

Proficiency in QuickBooks Online (QBO) for AR, AP, reconciliations, and reporting.

Strong working knowledge of Microsoft 365 (Outlook, Word, Excel, Teams).

Excellent verbal and written communication skills with a professional, friendly phone presence.

Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced

environment.

Demonstrated ability to work independently and as a collaborative team member.

High School diploma or equivalent required; Associates or Bachelors degree in Accounting,

Business, or related field preferred.

Preferred

Experience in an MSP, IT services, or technology company environment.

Familiarity with Autotask PSA or similar ticketing/PSA platforms.

Experience with ConnectBooster, DocuWare, or similar business tools.

Prior experience supporting C-suite executives.

Why Join MCG?

Be part of a well-established, award-winning MSP with a 35+ year track record of excellence.

A close-knit, collaborative team environment in a prime Midtown Manhattan location.

Meaningful, varied work where your contributions are noticed and valued.

Opportunities for growth as the company continues to expand.

MCG, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.