Court Administrative Assistant

Tech Providers

JOB DESCRIPTION
Position Title: Court Administrative Assistant
Location: Phoenix, AZ 85003 - 100% Onsite
Expected Duration of Project: Anticipated length of engagement: 2-3 month
1st shift / M-F / 8-5 Tentative

Position Description

Provides administrative support in a fast-paced, high-volume work environment that requires the ability to multi-task
Uses strong organizational and communication skills to provide exemplary customer service, both internally and externally
Ensures that the needs of the Court are met effectively
Works with Judicial Officers and various other departments daily
Delivers excellent customer service while answering a high volume of questions from internal and external customers by phone, email, and in person
Explains legal filing procedures both at the counter and over the telephone
Schedules hearings
Assists the general public, law enforcement agents, attorneys, and their staff, and other employees with locating information, documents, and other related materials
Performs a variety of case management functions, including reviewing case status reports, Cal-Acti, and researching cases
Prepares and maintains statistical information
Performs general clerical duties including but not limited to photocopying, scanning, faxing, mailing, and data entry
Performs other duties and special projects as assigned

Skills Required

Knowledge of:

Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Skill in:

The use of computer applications including spreadsheets, databases, and word-processing software
Written and verbal communication with others to convey information effectively
Providing exemplary customer service
The preparation of statistical reports

Ability to:

Learn policies, procedures, and guidelines established by the Court
Respond courteously to the concerns of the public, attorneys, and employees
Use effective time management skills to handle multiple tasks at one time
Excel in a high-volume and time-sensitive work environment
Establish and maintain effective working relationships with others
Understand and accurately brief oral and written instructions
Make sound decisions in accordance with regulations, policies, and procedures
Work as a member of a team with minimal supervision

Skills Preferred

Time management and the ability to prioritize a variety of tasks and other specialized clerical support duties with frequent interruptions
Data entry with a high degree of accuracy
Attention to detail

Experience Required

Two (2) years of general clerical or administrative experience
Post-secondary education may substitute for the experience requirement on a year-for-year basis

Education Required

High school diploma or GED

Additional Information

Working Conditions:

Employee may need to communicate clearly
Perceive details of objects that are close by
Maintain various physical positions for extended periods (sitting, standing, or walking)
Use hands for tasks such as typing, handling objects, or operating tools
Reach with hands and arms
Occasionally move or lift objects weighing up to 20 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions

Apply

Vacancy posted 4 days ago

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