Court Administrative Assistant
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JOB DESCRIPTION
Position Title: Court Administrative Assistant
Location: Phoenix, AZ 85003 - 100% Onsite
Expected Duration of Project: Anticipated length of engagement: 2-3 month
1st shift / M-F / 8-5 Tentative Position Description
Skills Required
Skills Preferred
Experience Required
Education Required
Additional Information
Position Title: Court Administrative Assistant
Location: Phoenix, AZ 85003 - 100% Onsite
Expected Duration of Project: Anticipated length of engagement: 2-3 month
1st shift / M-F / 8-5 Tentative Position Description
- Provides administrative support in a fast-paced, high-volume work environment that requires the ability to multi-task
- Uses strong organizational and communication skills to provide exemplary customer service, both internally and externally
- Ensures that the needs of the Court are met effectively
- Works with Judicial Officers and various other departments daily
- Delivers excellent customer service while answering a high volume of questions from internal and external customers by phone, email, and in person
- Explains legal filing procedures both at the counter and over the telephone
- Schedules hearings
- Assists the general public, law enforcement agents, attorneys, and their staff, and other employees with locating information, documents, and other related materials
- Performs a variety of case management functions, including reviewing case status reports, Cal-Acti, and researching cases
- Prepares and maintains statistical information
- Performs general clerical duties including but not limited to photocopying, scanning, faxing, mailing, and data entry
- Performs other duties and special projects as assigned
Skills Required
- Knowledge of:
- Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Skill in:
- The use of computer applications including spreadsheets, databases, and word-processing software
- Written and verbal communication with others to convey information effectively
- Providing exemplary customer service
- The preparation of statistical reports
- Ability to:
- Learn policies, procedures, and guidelines established by the Court
- Respond courteously to the concerns of the public, attorneys, and employees
- Use effective time management skills to handle multiple tasks at one time
- Excel in a high-volume and time-sensitive work environment
- Establish and maintain effective working relationships with others
- Understand and accurately brief oral and written instructions
- Make sound decisions in accordance with regulations, policies, and procedures
- Work as a member of a team with minimal supervision
Skills Preferred
- Time management and the ability to prioritize a variety of tasks and other specialized clerical support duties with frequent interruptions
- Data entry with a high degree of accuracy
- Attention to detail
Experience Required
- Two (2) years of general clerical or administrative experience
- Post-secondary education may substitute for the experience requirement on a year-for-year basis
Education Required
- High school diploma or GED
Additional Information
- Working Conditions:
- Employee may need to communicate clearly
- Perceive details of objects that are close by
- Maintain various physical positions for extended periods (sitting, standing, or walking)
- Use hands for tasks such as typing, handling objects, or operating tools
- Reach with hands and arms
- Occasionally move or lift objects weighing up to 20 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
Vacancy posted 2 days ago
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