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Director of Customer Success — SMB & Mid‑Market (Remote)

Fundraise Up

New York, NY
  • Remote job

Fundraise Up is seeking a Director of Customer Success to lead a remote LATAM-based team focused on non-profits. This role involves driving engagement and retention for mid-market customers, leveraging AI to enhance service quality. The ideal candidate has extensive experience in SaaS Customer Success and a strong background in managing remote teams. Responsibilities include developing workflows, coaching teams, and maintaining high standards of customer engagement. #J-18808-Ljbffr Fundraise Up

Vacancy posted 3 days ago
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