Office Administrator

EWASTE+ is seeking a detail-oriented, dependable Office Administrator to support our front office and accounting operations at our Victor, NY headquarters. This role is ideal for a self‑motivated professional who excels at multitasking, thrives in a dynamic environment, and enjoys being a central part of day‑to‑day business functions. As the Office Administrator, you'll be the first point of contact for customers and visitors—greeting walk‑ins, assisting with inquiries, and coordinating pickups with clients and drivers. You'll manage a range of administrative tasks including data entry, scanning, filing, call handling, and maintaining organized customer records. This role also plays a key part in our billing and accounting processes. You'll assist with accounts receivable and payable, create and process invoices, reconcile customer accounts, and support financial reporting and month‑end close activities. Experience with QuickBooks or similar accounting software is a plus. The ideal candidate is professional, accurate, and adaptable, with strong organizational skills and the ability to communicate clearly across teams and with clients. Pay: $17‑$21 Per Hour Schedule: Monday - Friday, 7:30‑4:00 (No Nights or Weekends!) Essential Functions Greet and assist walk‑in customers with payments and inquiries in a professional and courteous manner. Perform general office duties such as scanning, data entry, filing, answering and directing telephone calls, and handling routine correspondence. Coordinate incoming and outgoing pickups with customers and drivers. Create and process Bills of Lading (BOL) and ensure accurate documentation. Accept, record, and reconcile customer payments related to accounts receivable. Maintain and update customer files, including name or address changes, mergers, or mailing attention updates. Handle incoming and outgoing mail and packages efficiently. Billing and Accounting Responsibilities Assist with daily, weekly, and monthly billing activities, ensuring invoices are accurate and sent on time. Process and record accounts payable and receivable transactions in accordance with company policies. Reconcile customer accounts and assist with collections and payment follow‑up as needed. Prepare and verify financial data for entry into QuickBooks or other accounting systems. Generate and review reports related to billing, collections, and account balances. Support month‑end closing procedures by organizing records, reconciling transactions, and verifying accuracy of entries. Collaborate with the Accounting department to maintain financial accuracy and support audits or reviews as required. Position Requirements Must be proficient at multi‑tasking, customer‑driven, trustworthy, and reliable. Must maintain a professional and pleasant demeanor. Basic understanding of accounting principles, including payables, receivables, and invoicing. Strong attention to detail and proficiency in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of QuickBooks preferred but not required. Preferred Education and Experience One to two years of related experience and/or training; or an equivalent combination of education and experience. Benefits Paid Time Off 8 Paid Holidays Company‑Paid Life Insurance Short/Long‑Term Disability 401(k) with Company Match About the Organization EWASTE+ is a R2/RIOS Certified Electronics Recycler ITAD company and a licensed NAID AAA Certified Data Destruction Contractor. EWASTE+ focuses on the recovery of value from idle, obsolete and excess electronic equipment and operates a large‑scale processing facility in Victor, New York (near Rochester) and two regional consolidation facilities in Albany and New York City. In 2025, EWASTE+ expanded its footprint by adding Take 2 Recycling, based in Waterbury, Connecticut, enhancing its service reach across the Northeast. The company utilizes environmentally sound processing methods that maximize value and recovery while eliminating disposal of electronics in landfills. EWASTE+ has been recognized as a Rochester Top 100 Company for five consecutive years and was a recipient of the Rochester Business Journal Environmental Leadership Award. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr