Receptionist / Accounts Payable/Receivable

Job Description

Job Description

SUMMARY DESCRIPTION

Performs a variety of clerical / administrative services to support the basic accounts payable/receivable functions. In some facilities, this position may be combined with the HR/Payroll Coordinator functions as the Human Resources Designee. This position also represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Processes accounts payable data within established timeframes.

• Provides accounting reports as requested.

• Answers telephone, determines nature of call and relays information within the facility as necessary.

• Receives and follows reception schedule/instructions from the supervisor and as outlined in the established policies and procedures.

• Operates paging/telephone system as required.

• Responds to inquiries and releases information in accordance with established policies and procedures.

• Answers all vendor calls.

• Ensures outgoing mail is ready for pick up.

• Sorts and distributes incoming mail.

• Prepares vouchers, checks invoices, posts accounts payables, etc. as directed.

• Maintains files on purchase orders, invoices, paid vouchers, canceled checks, etc.

• Maintains a current file or list of patients/residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.

• Maintains a current listing of critical care patients/residents and/or patients/residents who may not receive phone calls due to their condition. Refers such calls to charge nurse as deemed appropriate.

• Responds to requests from within the facility and locates personnel through the paging system.

• Gives directions/information to visitors, guests, patients/residents, sales representatives, etc.

• Ensures guest and visitors abide by existing rules and refuses admission to persons as directed.

• Maintains CONFIDENTIALITY of all pertinent information and pertinent patient/resident care information to ensure patient/ resident rights are protected.

• Attends and participates in in-service educational classes and on-the-job training programs as directed. And participates in workshops, seminars, etc. as approved.

• Ensures that patients/residents rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are followed.

• Participates in the overall quality assessment and improvement program activities.

• OTHER DUTIES

As this job description is not intended to be all-inclusive, the employee will be expected to perform other essential functions and duties as assigned.

PHYSICAL DEMANDS OF POSITION

The physical demands described here representative those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand and walk. The employee is frequently required to sit; use hands and fingers, may need to, feel or reach with hands and arms, also talk or hear. Occasionally physical effort with light to medium objects. Occasionally required to lift objects of 10 to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

STANDARD RESPONSIBILITIES

1. Supports the Facilities.
2. Is knowledgeable of patient/resident rights and promotes an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment.
3. Supports, cooperates with, and implements specific procedures and programs for:
A. Safety, including precautions and safe work practices, established fire/ safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
B. Confidentiality and privacy of all data, including patient/resident, employee and operations data.
C. Compliance with all regulatory requirements.
D. Compliance with and enforcement of current law and policy to provide a work environment free from harassment and all illegal and discriminatory behavior.
4. Supports and participates in common teamwork:
A. Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.
B. Uses tactful, appropriate communications in sensitive and emotional situations.
C. Reports complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy.
D. Promotes positive public relations with patients, residents, family members and guests.
E. Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.
5. Agrees to comply with the Code of Conduct.
6. Types, files, and distributes correspondence as directed.
7. Follows all established safety procedures and precautions when operating office equipment
8. Reports all unsafe/hazardous conditions, defective equipment, etc. to the supervisor immediately.
9. Ensures administrative supplies have been replenished in work area as necessary.
10. Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
11. Report suspicious persons or information to supervisor immediately.
12. Reports equipment malfunctions or breakdowns as soon as possible.
13. Immediately reports unsafe or hazardous conditions to supervisor.

QUALIFICATIONS

• Must be a high school graduate, or equivalent.

• A minimum of two (2) years of experience in bookkeeping is preferred.

• Must have mathematical and analytical skills; possess basic computer skills.

WORKING CONDITIONS

Works in office areas as well as throughout the facility. Must be able to move about intermittently during working hours including standing, lifting, bending, stooping, twisting, pushing and pulling. Must be able to read, write and speak the English language. Must be able to transfer residents and assist in emergency evacuations. Interacts with residents, family members, staff, visitors, government agencies/ personnel, etc., under all conditions/ circumstances. Must be able to relate and work with the disabled, ill, elderly, emotionally upset and at times, hostile people within the facility. May be involved in community/civic health matters/ projects. May be exposed to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses. Must be able to effectively communicate with the management staff, medical staff, nursing staff, and other
unit supervisors. Maintains a liaison with residents, their families, support staff, etc. to assure that the residents’ needs are continually met.

OTHER REQUIREMENTS

Participates in (or conducts) company-sponsored training to safeguard against improper use and disclosure of resident’s protected health information. Monitors and oversees facility’s efforts to comply with company policies, procedures and state and federal law. By his / her signature below, employee agrees to adhere to and oversee communication of privacy guidelines relative to the confidentiality of residents’ protected health information.
JOB DESCRIPTION REVIEW

I understand this job description, its requirements and that I am expected to complete all duties as assigned. I understand the
job duties may be altered from time to time.

Mariner Healthcare reserves the right to discontinue any bonus program at anytime.