Aquatics Coordinator

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POSITION SUMMARY:

Under the direct supervision of the Director of Aquatic Operations, the Aquatics Coordinator assists with the coordination and supervision of day-to-day aquatic operations, programs, and activities, of the YMCA of Montclair. This position supports program quality, staff development, and safe and efficient program delivery in accordance with Association standards, policies, and procedures. The Aquatics Coordinator provides hands-on support through lifeguarding, swim instruction, aquatic classes, and deck supervision.

OUR CULTURE:

At the YMCA of Montclair, we strive to be the Employer of Choice , provide World-Class Service, and be the Charity of Choice . Our goal is to be a place where employees are empowered and excited to come to work. All staff ensure that members experience customer centric, individual attention each and every day. We strive to be the preferred partner collaborating with others, identifying and meeting our community needs.

ESSENTIAL FUNCTIONS:

• Coordinates and supervises day-to-day aquatic operations, programs, and activities to ensure safe, efficient, and high-quality service to members and participants.
• Assists the Director of Aquatic Operations in the development, implementation, and evaluation of new and existing aquatic programs.
• Assists with the planning, scheduling, coordination, and promotion of swim lessons, aquatic classes, and other programs and special events.
• Monitors program participation, attendance, and required documentation to support program quality and accurate record keeping.
• Communicates with participants, parents/guardians, instructors, Membership staff, and other YMCA departments regarding program schedules, changes, concerns, and opportunities. Refers significant or escalated concerns to the Director as appropriate.
• Assists the Director with hiring, training, developing, scheduling, and supervising employees and volunteers.
• Provides day-to-day coaching, guidance, and feedback to aquatic staff and communicates significant performance concerns or development needs to the Director.
• Assists with coordinating aquatic staff schedules based on program and operational needs, staff availability, certifications, skill level, and quality of programming.
• Assists with and conducts regular aquatics in-service trainings, safety drills, and audits.
• Through tracking and review, ensures staff certifications are current and maintains accurate records. Communicates certification concerns or gaps to the Director.
• Actively teaches swim lessons and aquatic classes, lifeguards, and provides deck supervision to support program and operational needs.
• Monitors daily pool operations to adhere to all state, local, and YMCA health and safety regulations and promptly communicates significant safety or operational concerns to the Director.
• Assists with routine pool chemical maintenance and maintains accurate records of chemical levels and facility maintenance activities.
• Coordinates and provides Aquatic services for other YMCA departments as applicable (ELC; camps; enrichment and other departments as required).
• Models relationship-building skills (including Listen First) in all interactions. Responds to member, participant, parent, and community inquiries and complaints in a timely manner and refers escalated concerns to the Director as appropriate.
• Provides information and recommendations to the Director regarding program participation, member and participant feedback, staffing needs, operational concerns, and opportunities for program improvement.
• Supports the planning and promotion of the Annual Campaign.
• Communicates to employees and volunteers the Y's commitment to protect our members from abuse.
• Attends required Abuse Risk Management training and staff meetings and adheres to procedures related to managing high-risk activities and supervising members and participants.
• Follows employee and volunteer screening requirements and supports ongoing supervision, feedback, and training related to abuse risk and appropriate boundaries. Communicates concerns or policy violations to the Director and follows YMCA procedures and mandated reporting requirements.
• Performs other job-related duties as may be assigned periodically by the supervisor.

LEADERSHIP COMPETENCIES:

• Collaboration
• Critical Thinking & Decision Making
• Engaging Community
• Inclusion
• Operational Effectiveness
• Program Development & Evaluation

YMCA COMPETENCIES:

• Mission Advancement: Models and teaches the YMCA's values and ensures a high level of service with a commitment to improving the lives of members and participants. Supports programs and services that are mission-driven, values-centered, and responsive to the needs of the community. Builds positive relationships with members, volunteers, staff, and community partners and supports YMCA fundraising efforts.
• Collaboration: Builds and maintains positive working relationships with staff, volunteers, members, participants, and other YMCA departments. Communicates effectively, listens to understand, provides feedback and support, and works collaboratively to achieve department and YMCA goals. Supports an inclusive environment that reflects and serves the community.
• Operational Effectiveness: Supports the effective day-to-day operation of the aquatics department by ensuring programs, staffing, safety practices, and facility operations are properly coordinated. Uses sound judgment and decision-making to address operational needs and challenges. Supports continuous improvement and holds self and others accountable for quality member experience.
• Program Development & Evaluation: Assists in developing, implementing, promoting, and evaluating aquatic programs and services. Uses member feedback, participation, and program information to identify opportunities for improvement and ensure programs meet the needs of the community.
• Personal Growth: Maintains current knowledge and skills required to perform effectively. Seeks opportunities for professional development and learning, adapts to changing needs, and supports the development of staff and volunteers through coaching, feedback, and training.

QUALIFICATIONS:

• Bachelor's degree in a related field or equivalent experience preferred.
• Must be 21 years or older with a minimum of 4 years of aquatics experience.
• Prior experience coordinating aquatic programs and/or supervising aquatic staff preferred.
• Current American Red Cross Lifeguard Management Certification (obtain within 90 days).
• Current American Red Cross Lifeguarding Instructor certification (or obtain within 6 months).
• Current WSI or YMCA Swim Lesson Instructor Certification preferred (or obtain within 6 months).
• Current CPO certification is required within 6 months.
• Ability to organize, coordinate, implement, and evaluate aquatic programs and activities.
• Ability to make sound judgment and decisions and respond appropriately to operational and safety concerns.
• Ability to lead, coach, train, and support the development of employees and volunteers.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Ability to communicate effectively, verbally and in written form, with members, participants, staff, volunteers, and community partners.
• Ability to work collaboratively with other YMCA departments and contribute to a team-oriented environment.
• Maintain all required certifications, including Lifeguarding, CPR/AED, and First Aid.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Must be able to frequently perform the following physical activities: swim, bend, stoop, kneel, twist, reach with hands, sit or stand for extended periods of time, walk, lift and carry up to 50 pounds, and communicate verbally.
• Must maintain lifeguard certification level of physical and mental readiness and alertness.
• Must be able to adequately hear noises and distinguish distress signals. Ability to pass required lifeguard water tests.
• Ability to work in a humid aquatic environment.

COMPANY BENEFITS:

Benefits include complimentary YMCA membership; accrued PTO; medical, vision, and dental health insurance; paid holidays; enrollment in the Y's retirement program (must complete 1,000 hours within 2 years of service), with 12% of salary contributed by the Y; a 75% discount for SACC (before and aftercare), Early Learning Center, and Summer Camp programs at our Y facilities; and a rewarding career with opportunities for professional growth and advancement in a fun, engaging work environment.

HOURLY PAY RATE: Up to $23.00 per hour

WORK SCHEDULE: Tuesday through Friday, 11:00 AM to 7:00 PM, and Saturday, 9:00 AM to 5:00 PM.