Accounts Receivable Specialist

Our people are our competitive advantage. In return for your commitment and valuable contributions, we offer a friendly working atmosphere, competitive compensation, and benefits. Our benefit options include Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, Nine (9) Paid Holidays, Sick Pay, and Paid Time Off. In addition, we provide on-the-job training and terrific opportunities for advancement. WE ARE PROUD TO SAY, OUR EMPLOYEES LIKE WORKING HERE! RONCO Open Positions Position: Accounts Receivable Specialist Location: Buffalo, NY Job Id: 503-2615 # of Openings: 1 We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking an experienced Accounts Receivable Specialist to join our Buffalo, New York team. In this role, you will support the Finance Department by ensuring timely and accurate billing, proactively managing collections, and maintaining customer account integrity. This role plays a key part in optimizing cash flow, minimizing credit risk, and supporting strong customer relationships. Accountabilities Include: Manage customer accounts to ensure timely payment. Post cash receipts. Execute structured collections strategies for past-due accounts. Maintain detailed documentation of all collection activities and communication. Collaborate with customers to resolve payment issues. Support new customer set up and credit approval processes. Monitor account payment trends and identify potential credit risks. Investigate and resolve billing discrepancies, short payments, and account disputes. Coordinate with Project Management, Customer Service, Sales, and Operations teams to resolve payment issues. Process adjustments, including credits and write-offs. Generate and issue customer invoices in a timely manner. Validate billing against contracts, pricing schedules, and customer agreements. Ensure all invoices are complete, accurate, and compliant with company policies. Maintain accurate customer data, including billing details, contacts, and payment terms. Foster customer accounts payable relationships. Generate and distribute customer account statements. Generate reports as necessary. Assist with the month-end close and provide audit support. Perform other duties as assigned. Requirements for Success: Bachelor’s degree in accounting or business, or equivalent relevant work experience. Demonstrated ability to identify and solve issues involving processes and procedures. Knowledge of business and accounting workflow. Ability to exercise the highest level of confidentiality and integrity. Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual. Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating. Excellent written and verbal communication skills to effectively express ideas and information. Ability to thrive both independently and in a team environment. A high level of commitment to customer satisfaction. Basic math computation skills to include addition, subtraction, multiplication, division, percentages, and fractions. Ability to follow policies, processes, and procedures. Effective use of the Microsoft 365 suite of products. A high level of attention to detail in completing tasks with accuracy, thoroughness, and consistency. Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. The expected salary for this position ranges from $42,200.00 to $62,200.00. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years , our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Partnered with a leading corporate wellness company, we offer our employees a variety of health and wellness initiatives. Take advantage of e-learning mental wellness modules, fitness challenges like High-Stepper Club and Biggest Loser Challenge groups, and our Tadasana Tuesdays where an instructor virtually leads the organization through stretching exercises - just to name a few of the most popular programs. Our employee recognition program is an important part of our company culture. Not only does recognition promote growth and foster further success, but it leads to higher levels of productivity, satisfaction, and overall motivation. Earn points for milestones in your career like anniversaries and shoutouts awarded by managers. Cash in your points for electronics, housewares, jewelry, events & experiences etc. Dog Friendly Workplace We believe that well-behaved dogs in our offices can foster an engaged and friendly workplace and positively influence our work. They create a fun, happy environment by encouraging co-workers' interactions, reducing stress, and reminding us to take regular exercise breaks throughout the day. Many positions in the organization have the flexibility to work remote. With the understanding that work-life balance is crucial to modern families, we support environments that benefit our employees individually. We Take Fun Seriously When you work hard, you get to play hard. We hold a series of 'Great Ronconian' events every year to honor our anniversary, team bonding, the holiday season, and more. As a family-owned organization, it's important that you feel like you're genuinely a part of the family. Check out our social media pages for pictures we've shared from previous events! #J-18808-Ljbffr