Legal Support Associate

We are looking for a Legal Support Associate to provide administrative and legal support for a busy team in Pennsylvania. This long-term contract position is ideal for someone who can balance client-facing communication, legal documentation, and account oversight in a fast-moving environment. The role requires sound judgment, strong organizational skills, and the ability to work across legal, risk, accounting, and operational stakeholders while maintaining a thoughtful approach in sensitive situations.Responsibilities:• Deliver responsive, effective support when communicating with merchants, sales partners, internal teams, and external contacts.• Investigate and resolve account inactivity matters by using available tools, records, and internal resources.• Track assigned accounts closely, prepare status updates, and provide accurate reporting on open items and progress.• Coordinate with Risk, Accounting, and other subject matter experts to address legal matters involving liens, levies, bankruptcy-related requests, and attorney inquiries.• Prepare and organize legal materials such as litigation documents, subpoenas, agreements, and related supporting records.• Conduct legal research under the direction of the Legal Department and summarize findings for internal use.• Review issues related to Salesforce workflows and escalate or advise on concerns impacting legal support activities.• Manage difficult or escalated interactions with tact while helping move matters toward resolution.