Senior Manager, Application Development & Support

Role Description

Conduent is seeking a Senior Manager in Application Development & Support to be responsible for implementation oversight for automation & AI projects including development, execution and management activities, supporting secure digital innovation & capabilities both internally and externally.

Responsibilities

• Oversee all technology deliverables for multiple automation/AI projects.
• Serve as escalation point for project managers for technology tasks and coordination between multiple technology workstreams/teams.
• Coordinate tasks during full development life cycle including requirements analysis and design.
• Ensure technical specifications based on conceptual design and stated business requirements.
• Ensure timely and quality delivery of all application development teams in scope for the project(s).
• Participate in application design meetings and analyze user needs to ensure design meets business requirements.
• Consult with application development teams to ensure adherence with SDLC best practices, including use of Azure Dev Ops and other tools.
• Provide escalation assistance for dev teams to meet needs and/or resolve technical issues on delivery of automation/AI solution.
• Manage communications on project status, risks & issues to Chief Technical Architect and leadership through weekly reviews and monthly business reviews.
• Achieves goals through the work of others through both direct reports as well as collaboration with other dev teams.
• Management responsibilities include performance appraisals input, pay reviews, training and development for three or more employees.
• Accountable for functional, operational and/or program management.
• Management responsibilities include hiring & terminating decisions, performance appraisals, pay reviews, training and development for three or more employees.
• Provides input and implements business plans, policies, and procedures.
• Manages the software development function.
• Collaborate with other departments to prioritize software development needs including design, development, and documenting and testing new and existing software.
• Evaluates results within work area to determine if organizational objectives are being met.
• Analyzes and resolves software development issues working with leaders of other workstreams and needs in terms of the software's full life cycle.
• Manages the activities of individual contributors.
• Manages the activities of first-level managers, supervisors, and/or individual contributors.

Qualifications

• Requires broad technical expertise and company/industry knowledge.
• Ability to provide leadership to managers and senior professional staff.
• Requires comprehensive understanding of automation concepts and principles within own discipline and knowledge of others.
• Able to apply in-depth understanding of how own discipline integrates with related areas.
• Understands how technology project goals impact business goals.
• Guided by functional business plans, project scope documents, project plans and project deliverables.
• Can manage multiple related teams, set priorities and allocate resources.
• Identifies and resolves complex technical, operational and organizational problems.
• Influences others internally and externally, including senior leaders.

Benefits

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.