Office Manager

Location: SoHo, New York City (Onsite) Schedule: Monday–Friday, 9am - 6pm (5 days/week onsite) We’re a growing global marketing communications agency with offices in NY, LA and London. We’re looking for a personable, proactive, solutions-oriented Office Manager to lead day-to-day office operations in our NY office. We are looking for someone who is highly organized, welcoming, and remains calm under pressure. This role is ideal for someone who thrives in a fast-paced, people-first environment, enjoys building systems from the ground up, and takes pride in creating exceptional employee and guest experiences. What You’ll Do Office Operations & Facilities Management Oversee day-to-day office operations, ensuring it is neat, organized, and presentation-ready at all times Create a welcoming, high-touch experience for employees and guests—ensuring reception, conference rooms, and shared spaces are always guest-ready Own the daily office “heartbeat” to ensure the workplace is clean, stocked, and operating smoothly Liaise with building management and manage communication and process regarding office closures, fire alarms, safety, security, and building communications, looping in HR as needed Manage vendor relationships and contracts (cleaning, pantry, maintenance, security, repairs, etc.) Ensure office supplies, snacks, and pantry inventory are consistently stocked and replenished Coordinate repairs, preventative maintenance, and operational improvements; elevate issues proactively and track resolution Manage conference room scheduling and tech set up, as needed Events, Catering & Employee Experience Plan and manage office catering and operational needs for special events, meetings, client visits, and internal activations Support the onboarding experience from an office perspective (workspace readiness, access needs, day-one logistics), partnering closely with HR Support offboarding process in tandem with HR and IT Other administrative and HR operations duties as needed Budget & Operational Planning Support operational budget management in partnership with the COO and VP, HR Track office and engagement spend, manage purchase orders and invoices, and identify cost-saving opportunities without compromising experience Develop scalable processes and systems as the firm continues to grow Track and reconcile expenses in a timely manner Qualifications 3-5+ years of experience in office management, facilities, or workplace operations Experience managing a product-heavy environment (e.g., PR, fashion or beauty spaces) strongly preferred Proven ability to supervise staff and coordinate coverage in a high-traffic environment Strong vendor management experience and comfort with contracts, budgeting, and invoice processing Highly organized, proactive, and calm under pressure; excels at prioritizing and problem-solving Warm, service-minded communicator who builds trust across teams and levels Comfortable being hands-on—this role is both strategic and execution-focused Proficiency with common tools (Google Workspace/Microsoft Office; familiarity with office systems like seat booking, ticketing, or inventory tools is a plus) Ability to move around the office frequently; lift and carry light-to-moderate items (e.g., packages/products) as needed Must be able to work onsite in SoHo 5 days/week Employee Benefits 401(k) Extended company holidays Winter Break Weekly lunches Happy Hour Cell Phone stipend The Lede Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at Yes, I Have A Disability, Or Have A History/Record Of Having A Disability No, I Don’t Have A Disability, Or A History/Record Of Having A Disability I Don’t Wish To Answer #J-18808-Ljbffr