Banquet Manager

Banquet Manager The Banquet Manager is responsible for overseeing all aspects of banquet and event operations, ensuring exceptional guest experiences and seamless execution of meetings, social events, and special functions. This is a hands‑on leadership role that manages banquet staff, coordinates event logistics, maintains banquet spaces, and upholds service standards while prioritizing guest comfort, safety, and satisfaction. Key Responsibilities Manage daily banquet operations, including event setup, execution, and breakdown. Lead, schedule, train, and motivate banquet staff to ensure consistent service excellence. Review, understand, and execute events according to Banquet Event Orders (BEOs). Coordinate closely with Sales, Catering, Culinary, and Hotel Operations teams. Ensure meeting and function rooms are properly set, maintained, and guest‑ready. Monitor staffing levels and labor costs while meeting service standards. Manage and order banquet supplies, equipment, and inventory. Handle guest inquiries and concerns promptly, professionally, and effectively. Enforce safety standards and ensure compliance with hotel policies and procedures. Step into service roles as needed to support staff and maintain event flow. Job Requirements Previous banquet, catering, or event management experience (hotel or hospitality preferred). Strong leadership, organizational, and time‑management skills. Excellent guest service and communication abilities. Strong attention to detail with the ability to manage multiple events simultaneously. Ability to lead teams effectively while working independently when needed. Flexibility to work evenings, weekends, and holidays based on event needs. Ability to remain calm and professional in high‑pressure situations. Physical stamina, including standing and walking for extended periods and lifting as required. Ability to follow directions and execute events to precise standards. Health and Wellness Health Insurance is available on the first of the month after hire. Full‑time associates can enroll in medical, dental, and vision coverage; part‑time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Supplemental insurances are available. Full‑time associates receive paid time off within the first 90 days of employment and paid holidays. Long‑term employees receive additional paid days for birthday and employment anniversary. Extras On‑Demand Pay – Get your pay when you need it 24/7. Pet Insurance – Covers the whole family; discounted rates available. 401(k) Plan – Start planning for your future now. Hotel Discounts – Largest industry perks. Shoes for Crews – Substantial shoe subsidy available. For more information, please visit our website at waterfordhotelgroup.com.

EOE/M/F/D/V

#J-18808-Ljbffr Hutton Brickyards Riverfront Hotel + Venue