Team Assistant
Houston Hospice
Summary: Responsible for efficient, timely and accurate execution of matters relating to care team support, clinical records, agency billing and payroll. Facilitates smooth office operations and promotes positive team interactions. Qualifications:
- Two to four years of clerical, or medical administrative experience preferred.
- High School diploma.
- Basic computer skills.
- High degree of organization skills and ability to multi-task.
- Effective interpersonal and communication skills both oral and written.
- Demonstrated knowledge of appropriate skills for communicating in particular by phone with individuals of all ages.
- Reliable transportation or vehicle with valid Texas Driver's license and Liability Insurance to drive for agency directed activity.
- Assemble all charts and initiate chart audit.
- Perform 100% Admission Chart audit.
- Maintain accurate and current medical record for each patient.
- Maintain accurate and current patient database.
- Arranges for DME delivery after nurse has generated an order, arranges for DME pickup.
- Functions within Allscripts (electronic medical record) system to include charting, running orders, entering patient related data.
- Inputs deaths, transfers and revocations into Allscripts.
- Prepares order run on all new admits on daily basis and for supplemental orders.
- Inputs signed orders and recerts into Allscripts after physician has signed them.
- Prepares admit charts.
- Breaks down death charts.
- Assist with closed chart audits.
- Responds to calls from patients/families and others, documents and reports needs/concerns, assists in problem solving, routes calls/concerns to appropriate nurse.
- Does daily filing.
- HHA scheduling, Prepare HHA assignment sheets, assign HHA, verify accuracy of HHA assignment sheets.
- Prepare weekly HHA schedule, and notify HHA's daily
- Monitor updating of HHA assignment sheets monthly.
- Reconcile HHA notes with time sheets.
- Maintain physician signature folder, orders requiring signature and new patient information for physician.
- Prepares for IDT on an ongoing basis-admits, deaths, transfers and recerts.
- Prepares patient chart for IPU transfers and transfer to other teams.
- Arranges ambulance transport.
- Orders office supplies.
- Provide patient information to Hospiscript and appropriate pharmacies.
- Participate in clinical team meetings, as appropriate.
- Submit Medicaid forms, 3071 & 3074 to appropriate agency/staff.
- Assist to maintain accurate and current hospice charts in LTC facilities.
- Update Case Managers re: pt conference & TILE schedule in LTCF.
- Assist with arrangements for "special procedures".
- Complete Death/Discharge Check List.
- Perform 100% closed chart audit.
- Perform 10% Detailed Closed Chart Audit per month.
- Update assignment board.
- Maintain current "on call" list and submit to appropriate agency/staff with assistance from PCM.
- Perform billing error follow-up, as requested.
- Perform designated tracking processes.
- Assist with tracking of triplicates, as appropriate.
- Reconcile census on a daily basis.
- Participate in QA/PI activities to assure continuous quality assurance and process improvement.
- Assist in providing services that foster the organization's mission, values, vision and goals.
- Facilitate compliance with all State and Federal Regulations.
- Attend 100% of mandatory in-service meetings.
- Participate in orientation of staff and continued education of medical students, nursing students, and other health care professionals including community as appropriate.
- Understand and adhere to organizational privacy and compliance programs.
- Maybe required to float to other teams during staffing crisis.
- Perform other duties as required.
Vacancy posted 2 days ago
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