Remote Voice Customer Care Specialist—AI-Driven
Genpact US Services, LLC.
Richardson, TX
- Remote job
Genpact is seeking a Sr. Associate - Customer Care - Voice to handle inbound/outbound calls for credit and debit card accounts from Richardson, TX. You will verify identity, explain products and self-service options, and document interactions in systems. Strong English skills and CX experience are required; COPC certification is preferred. The role emphasizes data security, policy adherence, and delivering high customer satisfaction in a fast-paced environment. #J-18808-Ljbffr Genpact US Services, LLC.
Vacancy posted 1 day ago
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