Business Assistant

Overview About Us: At Midwest Dental in Lake of the Hills, supported by Smile Brands, our team is committed to making dental visits positive, stress-free—and even fun! Supported by Smile Brands, we focus on creating a welcoming environment where patients feel comfortable and cared for, and where team members feel supported and valued. Position Overview: We are seeking a friendly, organized, and detail-oriented Business Assistant to join our front office team. This role is essential in creating a smooth patient experience from the moment they walk in the door. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping operations running efficiently. Schedule M- 7:30am-6:00pm T 7:30am-5:00pm W 7:30-6:00pm T 7:30-5:00pm F 7:30am- 4:30pm Responsibilities Greet and check in patients with a warm and professional attitude Manage appointment scheduling and maintain an efficient daily schedule Answer phone calls, respond to patient inquiries, and provide excellent customer service Verify insurance coverage and assist with billing and payment processing Maintain accurate patient records and update information as needed Coordinate with clinical staff to ensure smooth patient flow Support overall office organization and front desk operations Qualifications Previous front office, customer service, or dental office experience preferred Strong communication and interpersonal skills #J-18808-Ljbffr Johnson Family Dental