INFORMATION TECHNOLOGY SPECIALIST I

Job Description and Duties

INFORMATION TECHNOLOGY SPECIALIST I – INFORMATION TECHNOLOGY DIVISION / CORE SERVICES BRANCH / SACRAMENTO 

The reporting location for this position is the Information Technology Division in Sacramento, CA. This position will work under the direction of the Information Technology Manager I.

California State Parks is seeking a motivated Information Technology Specialist I (Network Administrator) to support the mission-critical network infrastructure that keeps parks across the state connected. If you enjoy solving technical challenges, collaborating with dedicated IT professionals, and making a meaningful statewide impact, this role is an excellent opportunity.

As part of the IT Services Division – Infrastructure Services / Network Engineering Unit, you will help maintain and support the Department’s enterprise network environment. This position will assist with network operations, device configuration, monitoring tools, and incident response efforts across park districts, field units, and remote locations

• Administer network consoles and monitoring platforms (Juniper, Mist, Meraki, UISP, Device42, WUG).
• Configure and deploy network devices following departmental standards.
• Support security camera servers and apply necessary hardware/software patches.
• Monitor systems to identify outages and performance issues.
• Assist with troubleshooting and escalate issues appropriately.
• Maintain accurate documentation, diagrams, records, and inventory.
• Participate in scheduled maintenance windows and system updates.

The selected candidate is required to submit to a background investigation process utilizing Live Scan fingerprinting prior to appointment.

Travel is required.  Possession of a  Class C Drivers License is required. 

Training and Development Assignments may be considered.

This position is designated as telework eligible- office centered.

State housing is not available. For further information regarding this position, please contact Matt Burghdorf at Show phone number or at (View email address on calcareers.ca.gov) .  

This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position.

Please include a 1-2 page(s), 12-point font, Statement of Qualifications (SOQ) that describes your experience as it relates to this position/Duty Statement. Resumes and cover letters will not take the place of the SOQ.

Failure to include and complete the SOQ may result in disqualification for interview.

Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment.

DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.)

SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong communication skills with both technical and non-technical staff.
• Detail-oriented, organized, and committed to accurate documentation.
• Able to work independently as well as collaboratively within a team.
• Eager to learn and grow in enterprise-level network administration.
• Professional, reliable, and customer-focused.
• Committed to fostering a respectful, inclusive, and safe workplace environment.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Instructions

If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-073-1402-913 and the Job Control # JC-525189 in the “Examination or Job Title for which you are applying” section on the STD. 678. 

Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered.

Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see "Special Requirements"