HR Operations Specialist

Location and Remote Work Burlington, MA, USA, United States. Hybrid. What are you going to do? Originally founded in 1929 in the Netherlands, Nedap is a global technology company dedicated to creating innovative, high-impact solutions that improve everyday work. With over 1,000 employees worldwide, Nedap is recognised as a global leader in RFID platform solutions, driving digital transformation across multiple industries. In North America, Nedap has been operating for nearly 15 years and continues to scale rapidly across three key markets. As the organisation accelerates its growth in North America, we are hiring a detail‑oriented, process‑driven HR Operations professional to partner with the Director, Human Resources and assist in the build of a scalable HR department. Role Summary As an HR Operations Specialist , you will help ensure the smooth and effective operation of HR processes and technology to enhance the overall employee experience. You will support the design and implementation in multiple HR areas including onboarding/offboarding, benefits, policies, performance management, and the total rewards process. Responsibilities Own and maintain employee records, HR systems, and core HR processes while ensuring data accuracy, compliance, and a seamless employee experience throughout the employee lifecycle, including onboarding and offboarding. Administer employee benefits programs, support annual benefit renewals and open enrollment, provide day‑to‑day employee support on benefits‑related matters, and contribute to compensation review processes. Maintain compliance with federal, state, and local employment laws and regulations, oversee the review and updating of employee policies and handbooks, and coordinate HR training initiatives for employees and managers. Partner with Finance to ensure accurate and timely payroll processing through the maintenance of complete employee data and documentation while handling all HR matters with a high degree of confidentiality and professionalism. Track and report HR metrics, prepare ad hoc analyses, and continuously identify opportunities to improve HR processes, systems, and overall operational effectiveness. Serve as a trusted resource for employees and managers by providing guidance on HR policies, programs, and processes, while supporting broader HR initiatives and projects as needed. Team At Nedap, we’re more than a technology company—we’re a people‑first organisation that values innovation, collaboration, and making a difference. Join us to lead the charge in transforming the retail industry while building meaningful relationships and delivering measurable impact. Our Offer Competitive salary Health, dental, and vision insurance 401(k) with company match Life, LTD, and STD insurance coverages Flexible work hours and remote options Paid time off (PTO) and parental leave A professional environment that supports personal and professional growth — “First People, then Technology” Nedap is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and equitable work environment where every individual is valued and empowered to thrive. Nedap provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, colour, sex, disability, national origin, race, religion, veteran status, or any other characteristic protected by federal, state or local laws. Required Skills Bachelor's degree in a related field and 3+ years of experience in HR Operations, People Operations, HR Shared Services, or a broad HR Generalist role. Strong knowledge of HR administration, benefits, payroll coordination, and employment law compliance. Experience managing and improving HR processes with a focus on efficiency, accuracy, and employee experience. Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organisation. High level of professionalism, discretion, and integrity when handling confidential information. Strong organisational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced environment. Analytical mindset with experience using HR metrics and reporting to support decision‑making. Experience in a dynamic, high‑growth environment is preferred. Experience with BambooHR or similar HRIS is preferred. Other Requirements This is a hybrid role based in Burlington, MA, requiring in‑office presence two days per week Domestic and international travel (10%), including trips to our headquarters in the Netherlands Eligibility for U.S. employment Bachelor's degree in a related field and 3+ years of experience in HR Operations, People Operations, HR Shared Services, or a broad HR Generalist role. Strong knowledge of HR administration, benefits, payroll coordination, and employment law compliance. Experience managing and improving HR processes with a focus on efficiency, accuracy, and employee experience. Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organisation. High level of professionalism, discretion, and integrity when handling confidential information. Strong organisational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced environment. Analytical mindset with experience using HR metrics and reporting to support decision‑making. Experience in a dynamic, high‑growth environment is preferred. Experience with BambooHR or similar HRIS is preferred. About Nedap Nedap is a global leader in Digital Twin Technology, bridging the physical and digital worlds in Retail, Healthcare, Livestock, and Security. Guided by our Technology for Life philosophy, we create smart, sustainable solutions that help people and organisations thrive in a rapidly changing world. With over 1,000 colleagues, we shape the future with meaningful innovations. #J-18808-Ljbffr Nedap Beveiligingstechniek B.V.