Administrative Specialist

The Operations & Administrative Lead is a key support role responsible for ensuring the smooth day-to-day functioning of business operations. This position blends administrative support with operational execution, including after-sales service coordination, inventory management, and general office administration. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities while supporting both internal teams and client-facing processes. Responsibilities: Serve as a support for after-sales service matters, including intake, tracking, and follow-up on repairs, returns, and client inquiries Coordinate with vendors, service providers, and internal teams to ensure timely resolution of service issues as needed Help maintain accurate records of all after-sales activity and provide regular status updates Ensure a high level of client service and communication throughout the service lifecycle Inventory Management Track and maintain inventory levels across locations, ensuring accuracy and organization Coordinate shipments, transfers, and receipt of goods Perform regular inventory audits and reconcile discrepancies Maintain proper documentation and reporting related to inventory movement Administrative Support Assist with maintaining internal systems, records, and operational documentation Support leadership and cross-functional teams with ad hoc administrative and operational tasks Help implement and improve processes to increase efficiency and organization Qualifications: 3–6+ years of experience in operations, administrative support, or a similar role Experience supporting after-sales service, logistics, or inventory management preferred Strong organizational skills with exceptional attention to detail Ability to manage multiple priorities in a fast-paced environment Excellent communication and interpersonal skills Proficiency with business systems Self-starter with a proactive and problem-solving mindset #J-18808-Ljbffr Horotech Inc